Extra Extra! Read All About Us

Auckland Steam ‘n’ Dry Carpet Cleaning Reviews

carpet cleaning feedback

Carpet Cleaning Feedback from our valued customers.

“Such a thorough, professional job, thanks again Auckland Steam ‘n’ Dry” – Sandra

“I was going to replace my dirty-looking carpets before Gavin transformed them. I’m so happy. My carpets look like new again 🙂 Thanks so much, guys. Here are my carpet cleaning reviews.”


“Carpet looks great too. I will be recommending you. Excellent Job”


See Our 5-Star Online Customer Feedback

Auckland Central Google Reviews

Yellow Pages Reviews

Facebook Reviews

South Auckland Google Reviews

Yelp Reviews

No Cowboys Reviews 

North Shore Google Reviews

West Auckland Google Reviews

Hibiscus Coast Google Reviews

Trademe Service Reviews

Updated: 08/03/2022


Read on for carpet cleaning feedback and testimonials received directly from Auckland Steam ‘n’ Dry clients.

To, Auckland Steam ‘n’ Drycarpet cleaning reviews

PO Box 21-087

Dated 26 July

To Whom It May Concern :

With regards to our recent flood at our premises in Farnham Street :

We would like to thank you and let you know how impressed we were with your fantastic carpet flood drying & cleaning service is given to us by your carpet cleaner technician Philip. He was here immediately. Therefore, he offered valuable advice and solutions to our problems. We were also impressed with the follow-up of having the carpet re-laid, even cleaned cleaner than we had ever seen. Your communication with us was outstanding regarding the ongoing process.

Please pass on our thank you to all concerned. We will be recommending you.

Yours Sincerely,
Adele Harkness
Office Manager
Focus Group

To carpet cleaning reviews

Auckland Carpet Steam ‘n’ Dry
PO Box 21-087

13 August

To whom it may concern, Auckland Steam ‘n’ Dry undertook the carpet repair, steam cleaning, also colour restoration of our office carpets.
I found them to be very satisfactory. I note that the colour restoration is a new service, so, has made a very marked improvement to the look of our cleaner carpets.

P.G. Wrigley,
Grounds Supervisor
Auckland Show Grounds
217 Greenlane West,

carpet repair reviews
General Manager
Auckland Steam ‘n’ Dry Reviews

Dated 16 December

Subject: Thank You

Dear Sir/Madam
We wish to, first of all, express our gratitude towards the excellent carpet stain removing service we received from your company last night. Furthermore, we would like to thank you for your friendliness and professionalism in their positions. So, please find my stain removal reviews.
Your steam cleaning service is affordable and efficient, as we would highly recommend your company to anyone. Again, thank you for your prompt help in solving this stain removal problem, most of all for us. I, furthermore, now consider you to be the best Auckland carpet cleaners.
Have a very merry Christmas and a happy new year.

Yours Faithfully,
Heather Kalima
Head Office: 30 Ponsonby Rd,

More Feedback!

21-08reviews carpet cleaning
PO Box 7564
Wellesley St
Tel 09-3073388

To whom it may concern

This letter is to certify that we have used the services of Auckland Carpet Steam n Dry Cleaning for, probably, ten years now. We have always found their carpet & upholstery cleaning also flood restoration services to be efficient, prompt, and extremely accommodating for the particular hotel requirements.
The quality of work is of the highest standard at all times. We have no hesitation in recommending these companies’ services.

Christine Hohaia
Housekeeping Manager

carpet cleaners reviews
26 October

Auckland Carpet Steam n Dry
PO Box 21-087

Dear Mr Stephens

The purpose of this letter is to let you know how pleased I was with your employee Jason Brownlie. I appreciated Jason’s excellent customer service since it is a rare quality in today’s workforce. Because Jason did such a fantastic job cleaning our carpet and lounge suite. I would simply like to take the time to say thank you, along with my intention to recommend Jason, therefore, your company to anyone who requires the services of great steam cleaners.

Yours Sincerely,
Noelene Clarkson
New Zealand Rent a Car
Centra Auckland Airport
Phone 0800-112-345


From: Maree O’Neill [mailto:mareepaul7@gmail.com]
Sent: Friday, 3 February 2017 2:22 PM
To: To: graemes@steam-n-dry.co.nz

Hi there – On Wednesday this week, the 01 February 2017, we had our carpets and chairs cleaned by Phillip, who does the North Shore. I would like to inform you that we are pleased with his job. He was punctual, amiable, and efficient in his work. He did our carpets about three years ago, and we were so pleased with him then, we, therefore,  requested that he clean them again next time for us. I would recommend this man to anyone wanting their carpets cleaned.

(Mrs) Maree O’Neill.

North Shore, Auckland.


From: Anne Thomson
To: Gavin Wallace

Customer Feedback

Dear Gavin
Sorry, I could not have been present on Thursday and offered you a drink.
The carpet looks and feels fantastic. As always, you did a great job. I have enclosed a small tip in appreciation. Buy yourself a drink on me. Have a good Christmas. See you next time.

Best Wishes,
Anne Thomson

From: psheehan@xtra.co.nz
I sent: Sat 24/09/2017 4:18 PM.
To: Mary Stephens
Subject: Re: Inv No. 652880 – Portland Road, Remuera

Thanks so much. Your team did an excellent job.  Kind regards,

Phil & Sara Sheehan


From: Rob Mcknight [rob@mcknight.co.nz]
Sent: Tue 16/08/2017 6:58 a.m.
To: Mary Stephens
Subject: Lollipops Jobs last Saturday

Thanks for sending Mick. He was an outstanding contractor, knew his stuff, and did an exceptional job.

Rob McKnight


From: John Henwood [henwoodsmail@gmail.com]
Sent: Tue Wed 4/05/2017 11:31 AM.
To: Mary Stephens

Subject: Re:

Flood Restoration

Excess Inv: 774m

Thanks, Mary
Would you also please thank your whole team very much for all the help they gave us. So efficient, practical, and helpful, making what was a significant trauma for us so much easier to bear.
We look forward to our carpet being clean on 11 May.

Jane & John Henwood


From: Ivana and Aaron Gordine [thegordines@live.com]
Sent: Thu 31/03/2016 4:32 PM.
To: Mary Stephens

Subject: RE:

Mat and couch cleaning

Hi there

We just had our couches and mats done by Phillip. It was great! Is he free to come to our new property on the phone next Wednesday?

From: bridgetbakernz [bridgetbakernz@yahoo.co.nz]
Sent: Sun 31/01/2016 1:00 a.m.
To: info@steam-n-dry.co.nz
Subject: Re Inv 591547

Dear Steam n Dry team
Thank you so much for sending a reminder invoice. Now been paid, so it will hopefully be in your account on Monday.
My sincere apologies for the delay. I thought I had paid for this before Christmas, but on checking, I realised I had not!
The carpets were cleaned very well, and we were delighted with the results (which makes it even more embarrassing that I forgot to put the payment through.
– so sorry!)
Thanks again

Kind regards
Bridget Baker

From: Michael Stretton [michael@theperformance.net]
Sent: Thu 10/12/2015 9:01 PM.
To: Mary Stephens

Subject: RE: Carpets cleaned in a four-bedroom two-story house with a one-bedroom self-contained unit. It also requires cleaning a 3pce lounge suite.

All done – great job.
I will recommend it to you people.

Michael Stretton.

Hi Mary,From: Natasha [pitas4@xtra.co.nz]
Sent: Wed 16/09/2015 8:21 PM.
To: Mary Stephens
Subject: Invoice 574785 – 18 Andrea Place, Sunnyhills

Our carpet cleaner did an excellent job today; our carpet looks and feels like new! Please pass on our thanks.

Many thanks

Hi Mary From Myshka Wallberg [myshkawallberg@icloud.com]
Sent: Wed 26/08/2015 12:28 PM.
To: mary@steam-n-dry.co.nz

Subject: Payment Receipt. Upholstery cleaning reviews.

Thanks for sending Keith. The lounge suite looks better already.

Kind regards

Good morning from Eric van der Sluis
Sent: Thursday, 12 March 2015 11:23 a.m.
To: Mary Stephens
Subject: Re: our clean today

I want to say what a great job Gavin did for us today. What a lovely
the friendly professional person he is.

He told me it is his 21st anniversary of working for you today. What an
asset he must be to your company. I do hope you recognise the incredible
achievement of long service from him. A bottle of bubbly, perhaps!

Kind regards,
Joanna van der Sluis

From: Rebecca Macky

Sent: Thursday, 05 March 2015 5:56 PM.
To: Mary Stephens

Subject: Re:

Carpet Cleaning Reviews

Could you please tell Steve, sorry to miss him, he has done a terrific job?

Kind regards,
Rebecca Macky
Environmental Counsel
+64 21 933 989


From: Matthew Game-Ricketts

Sent: Wednesday, 04 February 2015 12:41 PM.
To: Mary Stephens
Subject: Re: Feedback

Good Afternoon Auckland Carpet Cleaning,

I recently had some carpet installed under job number 122828; I believe the installer was Craig.

Working in the customer service industry so, I know how crucial feedback is, so I would like to take this opportunity to thank you for your impressive service.

First of all, I called up requesting my carpet install on 02 February 2014;

Furthermore, I returned home that night to see the job was immaculate. The carpet had been laid linearly and cut to fit the pattern facing the other way. Although I admit, I could hardly see the difference due to the quality of work I was informed about.

Thanks for sorting this issue out; therefore, it is much appreciated. Please extend my thanks to the management and the installer: high carpet repairs review, guys.

Matthew Game-Ricketts

Tuesday, 26 May 2014 11:53 a.m.

From: David Anderson

To: Mary Stephens
Subject: Re: steam Clean Job, 47-51 Patiki Road, Avondale.

Hi Mary,
Phil did a great job, so the carpet has come up a treat.
Kind regards
David Anderson
d/d: 820 1548

Thursday, 15 May 2014 11:53 a.m.From: Fyfe Sails

To: Mary Stephens
Subject: Re:

Carpet Drying

227 Taniwha St

Dear Mary,
I would like to thank Graeme Stephens and Rose for drying out my flood. I was so concerned about future mould problems. They have done excellent flood service, carpeting drying, the walls, etc.
I have told my insurance company how pleased I am. Please tell them.

Best Regards
Fyfe Sails

From: Marcus Tetro
Sent: Wednesday, 14 May 2014 10:27 AM.
To: info@steam-n-dry.co.nz
Subject: invoice 564930, 17 re ave, Takapuna

Just to say thanks for the excellent service.

Also, I have paid this invoice $189.00 + GST = $217.35 incl GST today.
Kind regards


From: Fran Mcdermott
Sent: Wednesday, 26 February 2014 9:07 AM.
To: Mary Stephens
Subject: Re: Carpet clean

Thanks. Can we please have the man who came previously? He did such a great job. Do you have on file which it was? I would like him back, please.

Fran McDermott
Island Media

From: Dave Anderson
Sent: Wednesday, 05 February 2014 8:18 AM.
To: Mary Stephens


Good Carpet Cleaners

Hi Mary

The guy did a great job of cleaning our place yesterday. I wish I had heard from you earlier as our previous steam cleaners had done unsatisfactory jobs.


From: Kim Galbraith [mailto:xxxxx@keytrack.co.nz]
Sent: Wednesday, 31 July 2013 10:10 AM.
To: info@steam-n-dry.co.nz
Subject: Galbraiths – 14 Chania Place

Hi. I have made payment of our invoice 605917 for $138.00 electronically this morning.

I just wanted to let you know that Keith did a fantastic job removing the nail polish spilt on our carpet. A significant spill, not just a drop!

He was a pleasure to deal with from the moment I met him. He was very professional and personable. I believe he is a fantastic ambassador for your company. And, because of Keith, when our carpets require a clean, I will contact you in the hope of getting him to do the job. Thank you so much for the quick, efficient, friendly service.

Kim Galbraith

From: Jennifer Barnes [mailtoxxxxxxxxxxxx
Sent: Wednesday, 18 September 2013 8:26 PM.
To: Graeme Stephens
Subject: Re: Carpet Cleaning Reviews

Good Evening Mary

Job # 115569, I have transferred $136.85, including GST, into your bank account for the steam cleaning I received from Gavin today.

Gavin was an absolute pleasure, friendly, and has done an excellent job of cleaning my carpet looks like new! So, I will be calling on Gavin to clean my carpet again in the future.

Thanks so much J.n

From: Sandra Robinson
Sent: Wednesday, 15 February 2013 11:09 AM.
To: Mary Stephens
Subject: Re: Carpet clean

I would like to thank Dale for doing some fantastic repair work on my carpet. I’m so happy that there is no need to replace the carpet soon.

Kind regards

Sandra RobinsonUntitled-4

Hi Stephanie
Tuesday, 20 January 2013 9:02 PM
To: Stephanie Irwin
Subject: Re: great job

I just wanted to say that Graeme did such a professional job of flood drying, and the carpets come up high, also, no smell. Thanks again!

From: Marny Simmonsxxxxxxxxxxxxxxxxxxxx
Sent: Friday, 16 May 2012 11:07 a.m.
To: xxxx@steam-n-dry.co.nz
Subject: Thanks

I’d like just to say thanks for the perfect steam clean—the best carpet clean I’ve ever had.

Kind regards

Can you please thank Dale and Kieth for such a lovely upholstery clean?

From: Valma Sherwin
Sent: Wednesday, 11 April 2012 2:56 PM.
To: steam-n-dry.co.NZ

Subject: Lovely steam clean


From: Geoff xxxxx
Sent: Wednesday, 14 February 2012 2:39 PM
To: Graeme Stephens
Subject: RE: PaulHi Graeme

I just wanted to thank you for the excellent service. Paul cleaned my carpet very well. Great service.

Thank you

From: Hayley xxxxxx
Sent: Wednesday, 18 December 2011 1:51 PM
To: Mary Stephens

Subject: Re: booking –

carpet cleaning reviews

Hi Mary
I just wanted to let you know how delighted we are with the job you guys did on our carpet. It looks brand new! Much obliged.  Hayley

Untitled-4From: vanessaxxx
Sent: Wednesday, 14 September 2011, 2:18 PM
To: Graeme Stephens
Subject: RE: Tax Invoice – (24497789)Hi Graeme

I just wanted to thank you for the excellent service. Can’t remember
the guy’s name who cleaned my carpet but he was friendly, and,
gave great service.

Thank you


14 August 2010.
The Auckland Steam ‘n’ Dry Cleaning cleaned the carpets in all four rooms of my rental home. The technician pre-treated all spots and thoroughly steam cleaned each room. I found the company listed on google carpet cleaning reviews with many positive reports, so I decided to try them. The Auckland Steam ‘n’ Dry Cleaning receptionist was highly professional friendly on the phone, so they scheduled the steam cleaning service right away with the offer of the whole-house special of $129. The cleaning technician, Gavin, arrived punctually and was thorough, personable, also professional.

I highly recommend them!

Sincerely, Dear Graeme,
I wish to comment on the fabulous job that Philip did cleaning the carpets in my rental! He was thorough, personable, and yet professional. Please give him my regards! I will highly recommend Auckland Carpet Steam ‘n’ Drying the future. Thanks for sending the invoice.

Connie Spickelmier

Rob Baxley Date, 20 April 2010.

Carpet Cleaning Reviews

As a real estate professional, I need reliable vendors who do great work at a reasonable price. I have been recommending Graeme and Auckland Steam ‘n’ Dry Cleaning to my clients for years. Also, they are so happy with the referral; it makes me look good. I also have been using them in my own home. Therefore, I couldn’t be more pleased with the jobs, the price, or professionalism.

The family room and stairwell carpet were both cleaned. After the situation, the carpet looked almost new. Many areas showed wear from daily traffic and a space where coffee spilt onto the fabric.

The job was more than my expectations. I also had them give me an estimate for our master bedroom and bath, which I intend to have done shortly. Thanks for the excellent work. I am incredibly pleased. Member Comments: Our scheduled job was for 9 AM. Philip arrived at 8:30 AM and was ready to review the areas that needed cleaning to provide an estimate. That would have been the end if we were unhappy with the assessment.

Report Date: 01 May 2010.

Carpet Reviews

Hire Again: Yes

The estimate was more than reasonable, especially given the quality of the job. Philip did advise that the area with the coffee stain may take longer to dry since he had to treat the area more than once. I am pleased to contact these steam cleaners shortly to clean the master bedroom and bath.

I had the carpets cleaned in two rooms and a carpeted staircase. Member Comments: I decided only to have two rooms cleaned and see how the work went. Not only was the job done well, but some spots that seemed to disappear in past cleanings only to come back when the carpet dried are gone and have not come back. Hooray! The carpet dried more quickly than steam cleaning companies I have used before. Overall, I would call this a VERY GOOD job and use this company again. Report Date: 20 March 2010
Member: Joyce Romine
Hire Again: Yes


Report Date: 12 March 2010. Carpet Cleaning Reviews

Member: Cynthia Poonamallee
Hire Again: Yes

Carpet cleaning throughout the home. Comments: Very professional, quality work, so straightforward to contact.
Whole house steam cleaning. Comments: My experience with Waynes service 1 was excellent! I called him after hours on Saturday. He had time to do the job on Sun. Also, he showed up when he said he would, completed the job, and understood everything I was saying. As a result, I did what I wanted him to do.

My carpets look great and new. Great 24/7 steam cleaning service, Report Date: 23 December 2009
Member: Maggie Walker
Hire Again: Yes


Report Date:18th Dec 2009
Member: Laura Nonnenmacher
Carpet Cleaning Work Done: Yes
Completed Date: 12 June 2009.

Carpet Cleaners Reviews
Hire Again: Yes.
We were moving out of a rental, needing the whole house (2 stories and stairway) cleaned. Auckland Steam ‘n’ Dry was able to schedule my steam cleaning on short notice (2 days). The carpet cleaner showed up right on time gave me a reasonable estimate. It took about 2 hours to do the whole house. The carpet looked great, and the technician was friendly also professional. I’ll call this company again, for sure!

Report Date: 28 September 2009
Carpet Cleaning Reviews.


Upholstery Cleaning Reviews

Work Done: Yes
Completed Date: 26 September 2009. Carpet Cleaning Reviews
Hire Again: Yes.

Auckland Steam ‘n’ Dry cleaned our carpet, Persian rugs, and family room couches. He was able to clean the entire entranceway and half-bath marble. A large plant had been sitting in the entranceway, and a sizeable hard water stain was left by the plant, which Auckland Steam ‘n’ Dry discovered when they moved the plant to clean the marble.

They got down on their knees and worked the stain out of the marble! After the entire marble floor was clean, Auckland Steam ‘n’ Dry polished it; now our carpeting, rugs, couches, and marble floor looks excellent – thanks to Wayne Stanley. Comments: Everything was done with pride also professionalism. The superb team we would recommend to anyone.

They were punctual, even professional. My husband and I were amazed at how clean they could get our tile entryway. It looked like it was brand new. They also did a lovely job on the steam cleaning.

Report Date: 05 October 09, 2009
Member: Tina Lucas
Completed Date: 02 October 2009.

Carpet Clean Reviews
Hire Again: Yes.

Report Date: 29 October 2009
Member: Casper Matson
Completed Date: 21 October 2009. Carpet Cleaning Reviews
Hire Again: Yes.

Cleaned, deodorised, repaired, and reinstalled the family room carpet. Comments: My family room carpet had pet stains; also a faint odour. I ripped it up to view the
damage underneath pulled up the underlay. My attempts to clean it ruined the carpet, so I created a noxious ammonia odour. I thought I would have to replace the entire carpet in that room. Ron assessed the damage and reassured me that he could fix the problem. He cleaned, deodorised the carpet, also installed a new pad underneath.
Ron then repaired the damaged areas when I pulled the carpets up and meticulously reinstalled the entire region. The smell returned in one area; he came back and retreated it.

I had all of the carpets cleaned and some specific stains treated in my house. Member Comments: Excellent job. I would use them again. Graeme and Dale were very responsive. Report Date: 02 November 2009
Member: Jennifer Kirsten
Completed Date: 02 November 2009.

Carpet Cleaner Review
Hire Again: Yes.

Excellent experience. The price was very reasonable. Their responsiveness, punctuality & professionalism was exceptional. Member Comments: Auckland Steam ‘n’ Dry were punctual & did outstanding steam clean. Thanks, guys!!Report Date:06 December 2009
Completed Date: 21 November 2009.

Carpet Cleaners Reviews
Hire Again: Yes

Member Comments: Exceptional service from beginning to end. Graeme, the owner, returned my initial call quickly and thoroughly explained their services. Wayne, their lead tech, did the job and called before arriving. Therefore, they went over everything before starting to work.

If we had known about Auckland Steam ‘n’ Dry Cleaning before, we wouldn’t have waited so long to have our carpets cleaned! Report Date: 04 February 2010
Completed Date: 03 February 2010. Carpet Cleaning Reviews
Hire Again: Yes

Carpet cleaning of the entire house

Carpet cleaning in a hallway and living room. These guys were great! Very professional, also fast. Two guys showed up, therefore, immediately got to work. I had already moved most furniture out of the room, which Auckland Steam ‘n’ Dry expressed gratitude. As a result, one guy went to the truck, got a strip of carpet tack the carpet puller, and properly affixed the carpet.

Auckland Steam ‘n’ Dry didn’t ask for anything additional for the extra work! I was very impressed. The carpet looked great, too. I will use them again! Report Date: 11 February 2010
Member: Randy Hall

Cleaning Reviews

Completed Date: 25 September 2009
Hire Again: Yes

I cleaned carpets in my new house a few days before moving in. Member Comments: Stuart was extremely professional, so easy to get in touch with my phone (even after hours). I called him a few days before I needed the work done, and he happily agreed. He told me that Auckland Steam ‘n’ Dry was having a special for three rooms at $89 + any remaining rooms, also, hallways. When I was pulling into my new neighbourhood in Torbay, I received a call from Mary apologising and letting me know Auckland Steam ‘n’ Dry was maybe 30 minutes late.

I apologised I wasn’t able to wait around, so I hid a key, furthermore, headed back to Sac. He called me later that evening saying they could not make it out there but asked if they could do it first thing the following day for a flat rate of $89.00!Report Date:14 February 2010

Member: Chris Anderson


Carpet Cleaning Review

Completed Date: 28 January 2010
Hire Again: Yes

The other issue I had was that after we moved in, a neighbour said we better check our fire alarms because it went off like crazy for 24hrs after the carpet guys left! This slip in professionalism dinged Auckland Steam ‘n’ Dry from an A to a B. As far as quality, the carpets were in pretty good condition, to begin with, but it still looked like they did lovely steam clean. My carpets were soft and fluffy when we moved in! I will use Auckland Steam ‘n’ Dry again, but I will make sure I live in the house first!


Report Date: 01 April 2009
Member: Phillip Darling
Hire Again: Yes

steam cleaning and tile sealing

Member Comments: They stood behind their work and took us very well.

By Elaine – 23 October 2009. Carpet Cleaning Reviews
I have a large tiled area in the kitchen and eating area that needed cleaning, furthermore, sealing—Auckland Steam ‘n’ Dry. I came out quickly, therefore, did a thorough, professional job. The tile and grout look so much better now. I am ready for the holidays. I highly recommend this company and its services. Very friendly, also reliable as well.


Outstanding Job!

By Gina – 24 December 2008.

Carpet & Upholstery Cleaning Reviews

I rent out a home in the Mt Wellington area. Before the latest tenants took occupancy, I replaced the carpet throughout the entire house. The tenants were only there for a few months but had destroyed the carpet. With the economy the way it is, replacing the carpet would have strained my finances. I decided to give Auckland Steam ‘n’ Dry steam cleaning a shot.
A friend of mine had used these carpet cleaners and highly recommended their services. When I phoned the company to inquire about the cost, the staff was unbelievably understanding of my plight.

I explained that I reside in the bay area. Therefore, I needed someone I could rely on. I was shocked at the house quickly. He got a crew out to my house to clean the carpets, but I was even MORE surprised at how my carpeting came out.

It was back to normal! Auckland Steam ‘n’ Dry also managed to get the candle wax out of the carpeting! I still don’t know how they managed that! I will never use anyone other than Auckland Carpet Steam ‘n’ Dry Carpet cleaning again. Also, highly recommended carpet cleaning reviews for them! Thanks, guys!

Delivered on their promise!
By dave – 21 September 2008.

Carpet Cleaning Reviews

I am happy to say that Auckland Carpet Steam ‘n’ Dry Cleaning delivered on their promise, excellent service with great clean! Nice to know that the old way of doing business has not died!

I highly recommend these Carpet Cleaners at Auckland Carpet Steam ‘n’ Dry…

By Adam 18 June 2008.

Carpet Cleans Reviews
Auckland Steam ‘n’ Dry Carpet Cleaners has done a fantastic job for me on numerous occasions. One time I flooded my front room, and within twenty minutes of calling them, someone showed up to suck out all the water out of my front room.

I thought Auckland Steam ‘n’ Dry would charge me hundreds of dollars for the emergency work, but the charges were quite reasonable, to my surprise. Auckland Steam ‘n’ Dry is always very courteous and helpful when they come to clean my carpets. I would recommend them to anyone, including my own family. Auckland Carpet Steam ‘n’ Dry Cleaning One is the Best Carpet Cleaners that I have ever had to clean my carpets.

Quality Service!

By Graeme Webb – 10 September 2007.

Carpet Cleaner Feedback Reviews
Auckland Carpet Steam ‘n’ Dry Cleaning is the only carpet cleaner I refer to my friends and family. They do a beautiful job cleaning carpeting, also, tile but more importantly, Auckland Steam ‘n’ Dry provides the best customer service anyone could expect. It’s nice to know that when I refer them to people, I know Auckland Steam ‘n’ Dry is in good hands. So I wish to give my carpet cleaning reviews.

By Kari –
21 Feb 2007. Carpet Cleaning Reviews

Dry Carpet Cleaning

Auckland Carpet Steam ‘n’ Dry Cleaning carpeting & Tile Cleaning cleaned my carpets the other day, and I was floored by how great they look. They look brand new again. They did a better job than anybody else I have ever used. They were professional, friendly, very reasonably priced, and will never use anybody else again!

Outstanding Service

By Mr Charles – 01 November 2006
They do a fantastic job!! I will recommend Auckland Carpet Steam ‘n’ Dry to everyone I know.


By Nancy – 07 July 2006. Carpet Cleaning Reviews
Auckland Carpet Steam ‘n’ Dry is hands down the best if you have ever worked had. Not only do they leave your carpets squeaky clean, Auckland Steam ‘n’ Dry have come to my rescue with water damage in my home. They were able to get all the water out and prevent additional damage. Only the best in the entire Auckland full region!!!


By Shirley – 04 January 2006.

Carpet Cleaning Customer Reviews

I still can’t believe I don’t have to replace the carpeting! I wish I had done it sooner. Auckland Carpet Steam ‘n’ Dry, I will never lose your number!

By Elk Grove, – 16 October 2005.  Carpet Cleaning Reviews
So far, the experience has been very favourable. All follow-up questions have been answered honestly, even when the response benefited another company.

Report Date: 05 April 2005.

Carpet Cleaning Consumer Reviews

Hire Again: Yes

Graeme and a helper came to clean all the carpets for our 200 sqm.

House, including all five bedrooms, living/dining area, family room, hallways (2x downstairs & upstairs), and stairs before moving into our house.

Auckland Steam ‘n’ Dry was swift. It took them about a little over an hour. Graeme offered to come back to do touch-ups after the movers moved everything in. About two weeks later, he returned to do a touch-up for free; he re-cleaned all the high traffic areas, so all the stairs after the movers came.
My daughter poured three bottles of Elmer glue on, too, new pet urine. He charged me $80 for the removal of the adhesive also pet urine. He cleaned out all he could see that day. Best of all, he came back for the 3rd time. Therefore, he took out the rest of the glue spots for free.

We had an excellent experience. 🙂 I’d recommend Steam ‘n’ Dry for top carpet cleaners. Also, he is very prompt furthermore professional. I’d use him again when I need carpet cleaning reviews.   Report Date: 10 December 2004.

Dry Carpet Flood


Hire Again: Yes
The carpet & upholstery cleaning service was excellent. Auckland Steam ‘n’ Dry arrived right on time also were friendly gracious. They were respectful of my home and finished promptly. Auckland Steam ‘n’ Dry made the whole experience pleasant, so worry-free.

Carpet cleaning reviews. My carpeting looks cleaner than ever.

Report Date: 12 January 2004
Hire Again: Yes

Had he come to our empty duplex for the second time in 6 months (tenant vacancy). He cleaned carpets in the living room, dining room, hallway, master bedroom, and guest bedroom in one hour, from start to finish. His assistant worked on stains in the dining/living area.

When Auckland Steam ‘n’ Dry was finished, the carpeting looked brand new. (It was an upgrade carpeting purchased only 2-1/2 years ago, though it looked much older before Service 1).Member Comments: Since Mary answered our particular questions over the phone before he came out, he set up promptly when he arrived & went straight to work. Best carpet cleaning reviews from me.

From: Mike Skilling [mailto:mike.skillxxx@xtra.co.nz]

Sent: Tuesday, 31 March 2015 5:32 PM.


To: Mary Stephens

Subject: Re: Our wool carpet in our downstairs flat is 5 yrs old, so, in need of a damn good clean. The kitchen lounge area is a bit matted and soiled from foot traffic. Pets also spilt food. The total is about 40 sqm.

Thanks, Mary

Phil completed the carpet cleaning task so well today.

I appreciate the prompt response and professional service. Thank you all.


Free Instant Online Quote and Booking

See your local area contact number, details and reviews

Auckland City:

West Auckland City:

North Shore City:

South Auckland City:

East Auckland City:

Hib Coast Auckland City: