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Steam ‘n’ Dry Carpet Cleaning Auckland Services pride itself on our valued customers’ best carpet cleaning reviews. We are the company you can trust!

Auckland Steam ‘n’ Dry, which started back in 1987, has a reputation for its quality carpet cleaning, honesty, and integrity, making us the largest privately owned carpet cleaning business in New Zealand. We provide outstanding, highest world standard services to fulfil and complement our client’s needs to the best of our abilities.

We, at Auckland Steam ‘n’ Dry, offer you carpet cleaning and other cleaning services. As proof of our dedication to doing our jobs, here are some of the reviews from our satisfied customers. Read what our clients have to say:

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“Such a thorough, professional job, thanks again, Auckland Steam ‘n’ Dry” – Sandra

“I was going to replace my dirty-looking carpets before Gavin transformed them. I’m so happy. My carpets look like new again 🙂 Thanks so many, guys!” – Debbie

“Carpet looks great too. I will be recommending you. Excellent Job” – Peter

Updated: 31/07/2022

Read on for carpet cleaning reviews & testimonials received directly from Auckland Steam 'n' Dry clients

To, Auckland Carpet Steam n Drycarpet cleaning reviews

PO Box 21-087

Dated 26 July

To Whom It May Concern :

With regards to our recent flood at our premises in Farnham Street :

We would like to say thank you and to let you know how impressed we were with your fantastic carpet flood drying & cleaning service given to us by your carpet cleaner technician Philip. He was here immediately. Therefore, he offered valuable advice and solutions to our problems. We were also impressed with the follow-up of having the carpet re-laid, even cleaned cleaner than we had ever seen. Your communication with us was outstanding regarding the ongoing process.

Please pass on our thank you to all concerned. We will be recommending you.

Yours Sincerely,
Adele Harkness
Office Manager
Focus Group

Focus Group

To carpet cleaning reviews

Auckland Carpet Steam n Dry
PO Box 21-087
13th August

To whom it may concern, Auckland Carpet steam n Dry undertook the carpet repair, steam cleaning, also, colour restoration of our office carpets.
I found them to be very satisfactory. I make note that the colour restoration is a new service, so, has made a very marked improvement to the look of our cleaner carpets.

P.G. Wrigley,
Grounds Supervisor
Auckland Show Grounds
217 Greenlane West,

Auckland Show Grounds

General Manager
Auckland Carpet Steam ‘n’ Dry Reviews
Dated 16 Dec

Subject: Thank You

Dear Sir/Madam
We wish to, first of all, express our gratitude towards the excellent carpet stain removing service we received from your company last night. We would like to, furthermore, thank you for their friendliness and professionalism in their positions. So, please find my stain removal reviews.
Your steam cleaning service is affordable and efficient, as we would highly recommend your company to anyone. Again, thank you for your prompt help in solving this stain removal problem, most of all, for us. I, furthermore, now consider you to be the best Auckland carpet cleaners.
Have a very merry Christmas and a happy new year.

Yours Faithfully,
Heather Kalima
Head Office: 30 Ponsonby Rd,

Ansett Pace Express

PO Box 7564
Wellesley St
Tel 09-3073388

To whom it may concern
This letter is to certify that we have used the services of Auckland Carpet Steam n Dry Cleaning for, probably, ten years now. We have always found their carpet & upholstery cleaning, also, flood restoration services to be efficient, prompt, and extremely accommodating for the particular hotel requirements.
The quality of work is of the highest standard at all times. We have no hesitation in recommending these companies’ services.

Christine Hohaia
Housekeeping Manager

City Central Hotel

26th October
Auckland Carpet Steam n Dry
P.O. Box 21-087

Dear Mr. Stephens
The purpose of this letter is to let you know how pleased I was with your employee Jason Brownlie. I appreciated Jason’s excellent customer service since I have found it is a rare quality in today’s workforce. Because Jason did such a fantastic job cleaning our carpet and lounge suite. I would simply like to take the time to say thank you, along with my intention to recommend Jason, therefore, your company to anyone who requires the services of great steam cleaners.

Yours Sincerely,
Noelene Clarkson
New Zealand Rent a Car
Centra Auckland Airport
Phone 0800-112-345

New Zealand Rent a Car


Hi there – On Wednesday this week, the 1st February 2017, we had our carpets and chairs cleaned by Phillip, who does the North Shore. I would just like to inform you that we are pleased with the job that he did. He was punctual, amiable, and efficient in his work. He did our carpets about three years ago, and we were so pleased with him then, we, therefore, requested that he clean them again next time for us. I would recommend this man to anyone wanting their carpets cleaned.

(Mrs) Maree O’Neill.

North Shore, Auckland.

Maree O’Neill

Dear Gavin
Sorry, I could not have been present on Thursday, and, offered you a drink.
The carpet looks and feels fantastic as always you did a great job. I have enclosed a small tip in appreciation. Buy yourself a drink on me. Have a good Christmas. See you next time

Best Wishes,
Anne Thomson

Anne Thomson

Thanks so much. Your team did an excellent job.

Kind regards,
Phil & Sara Sheehan

Phil & Sara Sheehan

Thanks for sending Mick, he was an outstanding contractor, knew his stuff and did an exceptional job

Rob McKnight

Rob McKnight

Excess Inv: 774m

Thanks, Mary
Would you also please thank your whole team very much for all the help they gave us. So efficient, practical, and helpful, making what was a significant trauma for us, so much easier to bear.
We look forward to our carpet clean on the 11th of May.

Jane & John Henwood

John Henwood

Hi there

We just had our couches and mats done by Phillip.
It was great! Is he free to come to our new property on the phone next Wednesday?

Ivana and Aaron Gordine

Dear Steam n Dry team
Thank you so much for sending a reminder invoice. Now been paid, so it will hopefully be in your account on Monday.
My sincere apologies for the delay. I thought I had paid this before Christmas, but on checking, I realized I had not!
The carpets =cleaned very well, and we were delighted with the results (which makes it even more embarrassing that I forgot to put the payment through. – so sorry!)
Thanks again

Kind regards,
Bridget Baker

Bridget Baker

Carpets cleaned in a four-bedroom two-story house with a one-bedroom self-contained unit. It also requires cleaning a 3pce lounge suite.

All done – great job.
I will recommend to you people.

Michael Stretton

Michael Stretton

Hi Mary,
Our carpet cleaner did an excellent job today; our carpet looks and feels like new! Please pass on our thanks.

Many thanks


Hi Mary
Thanks for sending Keith, the lounge suite looks better already.

Kind regards

Myshka Wallberg

Good morning

I want to say what a great job Gavin did for us today. What a lovely
the friendly professional person he is.
He told me it is his 21st anniversary of working for you today. What an
asset he must be to your company. I do hope you recognize the incredible
achievement of long-service from him. A bottle of bubbly, perhaps!

Kind regards,
Joanna van der Sluis

Joanna van der Sluis

Could you please tell Steve, sorry to miss him, he has done a terrific job.

Kind regards,
Rebecca Macky
Environmental Counsel
+64 21 933 989

Rebecca Macky

Good Afternoon Auckland Carpet Cleaning,
I recently had some carpet installed under the job number 122828; I believe the installer was Craig.

Working in the customer service industry, so, I know how crucial feedback is, so I would like to take this opportunity to thank you for your impressive service.

First of all, I called up requesting my carpet install on 2 February 2014;

Furthermore, I returned home that night to see the job was immaculate. The carpet had been laid linearly and cut to fit with the pattern facing the other way. Which I was informed about, although I admit, I could hardly see the difference due to the quality of work.

My thanks for sorting this issue out; therefore, it is much appreciated. Please extend my thanks to management and installer. High carpet repairs review guys.

Matthew Game-Ricketts

Matthew Game-Ricketts

Hi Mary,

Phil did a great job, so the carpet has come up a treat.

Kind regards
David Anderson
d/d: 820 1548

David Anderson

Dear Mary,

I would like to thank Graeme Stephens, and Rose for drying out my flood. I was so concerned about future mould problems. They have done an excellent flood service carpeting drying, and, the walls, etc.
I have told my insurance company how pleased I am. Please tell them.

Best Regards
Fyfe Sails

Fyfe Sails

Just to say thanks for the excellent service.
Also, I have paid this invoice $189.00 + GST = $217.35 incl GST today.

Kind regards,

Marcus Tetro

Thanks. Can we please have the man who came previously? He did such a great job. Do you have on file, who it was? I would like him back, please.

Fran McDermott
Island Media

Fran Mcdermott

Hi Mary

The guy did a great job of cleaning our place yesterday. I wish I heard about you earlier as our previous steam cleaners done unsatisfactory jobs


Dave Anderson

Hi. I have made payment of our invoice 605917 for $138.00 electronically this morning.

I just wanted to let you know that Keith did a fantastic job removing the nail polish spilled on our carpet. A significant spill, not just a drop!

He was a pleasure to deal with from the moment I met him. He was very professional and personable. I believe he is a fantastic ambassador for your company. And, because of Keith, when our carpets require a clean, I will contact you in the hope of getting him to do the job. Thank you so much for the quick, efficient, also, friendly service.

Kim Galbraith

Good Evening Mary

Job # 115569, I have transferred $136.85, including GST, into your bank account for the steam cleaning I received by Gavin today.

Gavin was a real pleasure, friendly, and, has done an excellent job of cleaning my carpet looks like new! So, I will be calling on Gavin in the future to clean my carpet again.

Thanks so much

Jennifer Barnes

I would just like to thank Dale for doing some fantastic repair work on my carpet. I’m so so happy that there is now no need to replace the carpet soon.

Kind regards,

Sandra Robinson

Hi Stephanie

I just wanted to say that Graeme did such a professional job of flood drying, and the carpets come up high, also, no smell. Thanks again!



I’d like just to say thanks for perfect steam clean—best carpet clean I’ve ever had.

Kind regards,

Marny Simmons

Can you please thank Dale, and, Kieth for such a lovely upholstery clean.


Valma Sherwin

I just wanted to thank you for the excellent service. Paul cleaned my carpet very well. Great service.

Thank you,


Hi Mary
I just wanted to let you know how delighted we are with the job you guys did on our carpet. It looks brand new!

Much obliged.


Hi Graeme

I just wanted to thank you for the excellent service. Can’t remember
the guy’s name who cleaned my carpet but he was friendly, and,
gave great service.

Thank you,


The Auckland Steam ‘n’ Dry Cleaning cleaned the carpets in all four rooms of my rental home. The technician pre-treated all spots, and, thoroughly, steam cleaned each room. I found the company listed on google carpet cleaning reviews with a large number of positive reports, so I decided to give them a try. The Auckland Steam ‘n’ Dry Cleaning receptionist was extremely professional, so friendly on the phone, so, scheduled the steam cleaning service right away with the offer of the whole-house special of $129. The cleaning technician, Gavin, arrived punctually and was thorough, personable, also, professional.

I highly recommend them!


Dear Graeme,
I wish to comment on the fabulous job that Philip did cleaning the carpets in my rental! He was thorough, personable, and yet professional. Please give him my regards! I will highly recommend Auckland Carpet Steam ‘n’ Drying the future. Thanks for sending the invoice.

Connie Spickelmier

Carpet Cleaning Reviews
As a real estate professional, I need reliable vendors who do great work at a reasonable price. I have been recommending Graeme and Auckland Steam ‘n’ Dry Cleaning to my clients for years. Also, they are so happy with the referral; it makes me look good. I also have been using them in my own home. Therefore, I couldn’t be more pleased with the jobs, the price, or professionalism.

The family room and stairwell carpet were both cleaned. After the situation, the carpet looked almost new. Many areas showed wear from daily traffic, as well as a space that coffee spilled onto the fabric.

The job was more than my expectations. I also had them give me an estimate for our master bedroom and bath, which I intend to have done shortly. Thanks for the excellent work. I am incredibly pleased. Member Comments: Our scheduled job was for 9 AM. Philip arrived at 8:30 AM, and, was ready to review the areas that needed cleaning to provide an estimate. If we were unhappy with the assessment, then that would have been the end.

Rob Baxley

The estimate was more than reasonable, especially given the quality of the job. Philip did advise that the area with the coffee stain may take longer to dry since he had to treat the area more than once. I am pleased and will be contacting these steam cleaners shortly to clean the master bedroom and bath.

I had the carpets cleaned in two rooms, as well as a carpeted staircase. .Member Comments: I decided only to have two rooms cleaned, and see how the work went. Not only was the job done well, but some spots that seemed to disappear in past cleanings only to come back when the carpet dried, are gone, and have not come back. Hooray! The carpet dried more quickly than steam cleaning companies I have used before. Overall, I would call this a VERY GOOD job and will certainly use this company again.

Joyce Romine

Carpet cleaning throughout the home. Comments: Very professional, quality work, so straightforward to contact.
Whole house steam cleaning. Comments: My experience with Waynes service 1 was excellent! I called him after hours on Saturday. He had time to do the job on Sun. Also, he showed up when he said he would, completed the job, and understood everything I was saying, as a result, did what I wanted him to do.

Cynthia Poonamallee

My carpets look great and new. Great 24/7 steam cleaning service.

Maggie Walker

We were moving out of a rental, needing the whole house (2 stories, and stairway) cleaned. Auckland Steam ‘n’ Dry were able to schedule my steam cleaning on short notice (2 days). The carpet cleaner showed up right on time, gave me a reasonable estimate, it took about 2 hours to do the whole house. The carpet looks great, and the technician was friendly, also, professional. I’ll call this company again, for sure!

Laura Nonnenmacher

Auckland Steam ‘n’ Dry cleaned our carpet, Persian rugs, also, our couches in the family room, He was able to clean the entire entranceway, and, half-bath marble. A large plant had been sitting in the entranceway, and a sizeable hard water stain was left by the plant, which Auckland Steam ‘n’ Dry discovered when they moved the plant to clean the marble.

They got down on their knees and worked the stain out of the marble! After the entire marble floor was clean, Auckland Steam ‘n’ Dry polished it; now our carpeting, rugs, couches, and marble floor looks excellent – thanks to Wayne Stanley. Comments: Everything was done with pride, also, professionalism. The superb team we would recommend to anyone.

They were punctual, even professional. My husband and I were amazed at how clean they were able to get our tile entryway. It looked like it was brand new. They also did a lovely job on the steam cleaning.

Tina Lucas

Cleaned, deodorized, repaired, and reinstalled the family room carpet. Comments: My family room carpet had pet stains; also, a faint odour. I ripped it up to view the
damage underneath, pulled up the underlay. My attempts to clean it only ruined the carpet, so, created a noxious ammonia odour. I thought I would have to replace the entire carpet in that room. Ron assessed the damage, and, reassured me that he could fix the problem. He cleaned, deodorized the carpet, also, installed a new pad underneath.
Ron then repaired the areas I damaged when I pulled the carpets up and meticulously reinstalled the entire region. The smell returned in one area; he came back and retreated it.

I had all of the carpets in my house cleaned, and some specific stains treated. Member Comments: Excellent job. I would use them again. Graeme and Dale were very responsive.

Casper Matson

Excellent experience. The price was very reasonable. Their responsiveness, punctuality & professionalism was exceptional. Member Comments: Auckland Steam ‘n’ Dry were punctual & did outstanding steam clean. Thanks, guys!!

Jennifer Kirsten

Member Comments: Exceptional service from beginning to end. Graeme, the owner, returned my initial call very quickly and thoroughly explained their services. Wayne, their lead tech, did the job, and, called before arriving, therefore, went over everything before starting to work.

If we had known about Auckland Steam ‘n’ Dry Cleaning before, we wouldn’t have waited so long to have our carpets cleaned!


Carpet cleaning in a hallway and living room. These guys were great! Very professional, also fast. Two guys showed up, therefore, immediately got to work. I had already moved most furniture out of the room, which Auckland Steam ‘n’ Dry expressed gratitude. One guy went to the truck, as a result, got a strip of carpet tack, the carpet puller, and properly affixed the carpet.

Auckland Steam ‘n’ Dry didn’t ask for anything additional for the extra work! I was very impressed.
The carpet looked great, too. I will use them again!


Cleaned carpets in my new house a few days before I moved in. Member Comments: Stuart was extremely professional, so easy to get in touch with my phone (even after hours). I called him a few days before I needed the work done, and he happily agreed. He told me that Auckland Steam ‘n’ Dry were having a special for three rooms at $89 + any remaining rooms, also, hallways. When I was pulling into my new neighbourhood in Torbay, I received a call from Mary apologizing, and let me know Auckland Steam ‘n’ Dry maybe 30 minutes late.

I told him I wouldn’t be able to wait around, so I hid a key, furthermore, headed back to Sac. He called me later that evening saying they were not able to make it out there, but asked if they could do it first thing the next morning for a flat rate of $89.00!

Randy Hall

The one other issue I had was that after we moved in, a neighbour came by, said that we better check our fire alarms because it was going off like crazy for 24hrs after the carpet guys left! This slip in professionalism dinged Auckland Steam ‘n’ Dry from an A to a B. As far a quality, the carpets were in a pretty good condition, to begin with, but it still looked like they did lovely steam clean. My carpets were soft and fluffy when we moved in! I will use Auckland Steam ‘n’ Dry again, but I will make sure I’m living in the house first!

Chris Anderson

Stood behind their work and took care of us very well.

Phillip Darling

I have a large tiled area in the kitchen, and, eating area that needed cleaning, furthermore, sealing. Auckland Steam ‘n’ Dry. I came out quickly, therefore, did a thorough, professional job. The tile and grout look so much better now. I am ready for the holidays. I highly recommend this company and their services. Very friendly, also reliable as well.


Outstanding Job!


I rent out a home in the Mt Wellington area. Before the latest tenants took occupancy, I replace the carpet throughout the entire house. The tenants were only there for a few months but had destroyed the carpet. With the economy, the way it is, replacing the carpet would have strained my finances. I decided to give Auckland Steam ‘n’ Dry steam cleaning a shot.
A friend of mine had used these carpet cleaners and highly recommended their services. When I phoned the company to inquire about the cost, the staff was unbelievably understanding of my plight.

I explained that I reside in the bay area. Therefore, I needed someone I could rely on I was shocked at house quick. He got a crew out to my house to clean the carpets, but I was even MORE surprised at how my carpeting came out.

It was back to normal! Auckland Steam ‘n’ Dry also managed to get the candle wax out of the carpeting! I still don’t know how they managed that! I will never use anyone other then Auckland Carpet Steam ‘n’ Dry Carpet cleaning again, also, highly recommended carpet cleaning reviews for them! Thanks, guys!

Delivered on their promise!


I am happy to say that Auckland Carpet Steam ‘n’ Dry Cleaning delivered on their promise, excellent service with great clean! Nice to know that the old way of doing business has not died!

I highly recommend these Carpet Cleaners at Auckland Carpet Steam ‘n’ Dry…


Auckland Steam ‘n’ Dry Carpet Cleaners has done a fantastic job for me on numerous occasions. One time I flooded my front room, and within twenty minutes of calling them, someone showed up to suck out all the water out of my front room.

I thought Auckland Steam ‘n’ Dry would charge me hundreds of dollars for the emergency work, but to my surprise, the charges were quite reasonable. Auckland Steam ‘n’ Dry is always very courteous and helpful when they come to clean my carpets. I would recommend them to anyone, including my own family. Auckland Carpet Steam ‘n’ Dry Cleaning One is the Best Carpet Cleaners that I have ever had clean my carpets.

Quality Service!

Graeme Webb

Auckland Carpet Steam ‘n’ Dry Cleaning is the only carpet cleaners I refer to my friends and family. They do a beautiful job cleaning carpeting, also, tile but more importantly, Auckland Steam ‘n’ Dry provides the best customer service anyone could expect. It’s nice to know that when I refer them to people, I know Auckland Steam ‘n’ Dry is in good hands. So I wish to give my carpet cleaning reviews.


Auckland Carpet Steam ‘n’ Dry Cleaning carpeting & Tile Cleaning cleaned my carpets the other day, and I was floored by how great they look, they look brand new again. They did a better job than anybody else I have ever used. They were professional, friendly, very reasonably priced, and will never use anybody else again!

Outstanding Service

Mr. Charles

They do a fantastic job!! I will recommend Auckland Carpet Steam ‘n’ Dry to everyone that I know


Auckland Carpet Steam ‘n’ Dry is hands down the best if you have ever worked had. Not only do they leave your carpets squeaky clean, Auckland Steam ‘n’ Dry have come to my rescue with water damage in my home. They were able to get all the water out, also, to prevent additional damage. Only the best in the entire Auckland full region!!!



I still can’t believe I don’t have to replace the carpeting! I wish I would have done it sooner. Auckland Carpet Steam ‘n’ Dry, I will never lose your number!

Elk Grove

Graeme and a helper came to clean all the carpets for our 200 sqm.
House, including all five bedrooms, living/dining area, family room, hallways (2x downstairs & upstairs), and all the stairs for us before we moved into our house.

Auckland Steam ‘n’ Dry was swift. It took them about a little over an hour. Graeme offered to come back to do touch-ups after the movers moved all our things in. He came back to do touch up for free about two weeks later; he re-cleaned all the high traffic areas, so all the stairs after the movers came.
My daughter poured three bottles of Elmer glue on, too, new pet urine. He charged me $80 for the removal of the adhesive, also, pet urine. He cleaned out all he could see that day. Best of all, he came back for the 3rd time. Therefore, he took out the rest of the glue spots for free.

We had an excellent experience. 🙂 I’d recommend Steam ‘n’ Dry for as top carpet cleaners. Also, he is very prompt, furthermore, professional. I’d use him again when I need carpet cleaning reviews.


The carpet & upholstery cleaning service was excellent. Auckland Steam ‘n’ Dry arrived right on time, also, were friendly, gracious. They were respectful of my home and finished promptly. Auckland Steam ‘n’ Dry made the whole experience pleasant one, so worry-free.

Carpet cleaning reviews. My carpeting looks cleaner than ever.


Had he come to our empty duplex for the second time in 6 months (tenant vacancy). He cleaned carpets in the living room, dining room, hallway, master bedroom, also, the guest bedroom in one hour, from start to finish. His assistant worked on stains in the dining/living area.

By the time Auckland Steam ‘n’ Dry was finished, the carpeting looked brand new. (It was an upgrade carpeting purchased only 2-1/2 years ago, though it looked much older before Service 1).Member Comments: Since Mary answered our particular questions over the phone before he came out, he set up promptly when he arrived & went straight to work. Best carpet cleaning reviews from me.


Our wool carpet in our downstairs flat is 5 yrs old, so, in need of a damn good clean. In the kitchen lounge area, it is a little bit matted and, soiled from foot traffic, Pets, also spilled food. The total is about 40 sqm.

Thanks, Mary

Phil completed the carpet cleaning task so well today.
I appreciate the prompt response, and, professional service, thank you all.


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