About Us Since 1987
About Us | Auckland Steam ‘n’ Dry
The story of Auckland Steam ‘n’ Dry started way back in 1987 with Graeme Stephens. We were a Japanese car upholstery and carpet cleaner then. These badly soiled and stained car upholstery were from the years of Japanese air pollution. Without a doubt, it was a real challenge to clean up and make it look new again.
Using portable steam extraction units was suitable for Graeme Stephens to start with such challenging restorative steam cleaning. Also, oil-based pollution, stubborn stain removal of car upholstery and carpet cleaning. Many car interiors came in with oil-based black soot staining like the colour before the restorative cleaning.
Truly, Graeme became sought after for badly stained car upholstery cleaning. The experience and knowledge he gained from this evolved into commercial and domestic home upholstery and carpet cleaning services in 1987. Read more below to learn more about us, our history and how Auckland Steam ‘n’ Dry became what we are today.
Today, the Largest Privately Owned Carpet Cleaning Company In Auckland
The reputation of Auckland Steam ‘n’ Dry for quality carpet cleaning, honesty, and integrity has made us the largest privately owned carpet cleaning business in New Zealand since 1987. Also, we have 34 triumphant years in the carpet and upholstery cleaning industry.
We are recognised as Auckland carpet cleaning industry leaders providing carpet cleaning. Therefore, we set many of the industry standards here in Auckland, New Zealand. We are offering our clients with the highest world standards of carpet and upholstery cleaning.
State-of-the-Art Superior Truck-Mounted Cleaners
Auckland Steam ‘n’ Dry uses premium, powerful truck-mount units, the latest available cleaning systems in the world. The engineers of the company developed these large truck mounts in 1996. Also, it proved itself to a point where they are cleaning seven times better than the smaller portable units and about 20 times better than rental carpet cleaners. Also, a lot better than the typical small truck-mounted units.
As a result, these hi-tech carpet cleaning units have provided a considerable advantage over other carpet cleaners. Furthermore, 97% of Auckland Steam ‘n’ Dry surveyed clients who were happy with the service. Indeed, our demand and growth have been so strong. Overall, we are the only people making superior truck-mounted carpet cleaning units in Auckland, New Zealand.
Experience and Qualifications: Graeme Stephens, owner of Auckland Steam ‘n’ Dry. Certified in 2001 by the International Institute of Carpet Restoration and Cleaning. As a “Master Restoration Technician” in the following areas:
This was when the carpet and upholstery cleaning business started. Auckland Steam ‘n’ Dry initially specialised in cleaning heavily stained carpets and upholstery inside newly imported Japanese vehicles. Truly, these cars were badly soiled for years of Japanese air pollution. Portable steam extraction units were used. The ASD team offered good car upholstery and carpet cleaning for many car interiors as there was black soot-like colour before the restorative cleaning.
This was when Graeme started getting serious about the business—working increasingly long hours, hiring extra staff, and servicing the more significant Auckland areas. Such hard work led to a second loan. The said loan was to purchase more extensive and better gear necessary to handle the growing demand. At this stage, either portable steam extraction and dry chemical cleaning service were the options Auckland Carpet Steam ‘n’ Dry offered. Thus, vans and equipment were added on the road to handle the increasing demand. Graeme started training with the international authority on our industry, the IICRC, in carpet cleaning and flood restoration, which would continue to get more certification after that.
Graeme Stephens evolved to become the company’s full-time propitiatory flood restoration, specialised technician.
Auckland Steam ‘n’ Dry purchased our first truck mount cleaning unit from farmer’s carpet cleaning Auckland. As a result, clients were thrilled with the better quality carpet cleaning. All our cleaning solutions were now the best available, including a natural citrus-based pre-spray.
We started improving and making the first superior truck mount carpet cleaners in Auckland, New Zealand. By this time, due to popular demand. This was made possible with the help of a Canadian truck mount engineer. The company was employing a new truck mount carpet cleaning van on the road each year, too.
These Superior Truck-Mount Cleaning Units Use 80°C Hot Steam That Kills and Removes Coronaviruses, Bacteria, Dust Mites, Germs, and Pathogens. Also, disinfecting and sanitising services options started to become a theme for good indoor health.
Because of the growing demand, Graeme purchased and moved into bigger and better factory premises at 12 Culperry Road, Glendene, Auckland. As a result, substantial new carpet drying hangers for flood drying. Made the manufacturing of large truck mount units easier in upholstery, carpet cleaning and flood restoration services. Auckland Steam ‘n’ Dry provided meth-p cleaning, biohazard clean-up, odour control, and mould removal Auckland services.
Graeme Stephens achieved the 2nd IICRC Master Restoration Technician in New Zealand and the first in Auckland. With this high level of training, certification, and experience, Graeme video recorded detailed upholstery, carpet cleaning, stain removal, pest control, and flood restoration training tapes on each of our specialised services. Also, Graeme spent over a year compiling and writing a better, 200-page carpet cleaners manual.
On the 30th of June, mass flooding in Auckland resulted in The NZ Herald asking Graeme Stephens for an interview regarding the crisis, which appeared in an exclusive article on the New Zealand Herald’s front page.
Early in the year, I hired a computer software developer. He started developing a complete computerised administration system. Hence, giving administration staff, streamlining booking processes and detailed reports. We began servicing in the Waikato region on RT contact.
To strategically provide a better service for NZ insurance key clients, we expanded throughout the North Island.
Adding two new big trucks was for better mobility of mass flooding carpet drying units. The customised Auckland Steam ‘n’ Dry software development, which has taken two years to develop, is now completed.
Our property managers and clients began asking us more about meth P cleaning. So, after extensive research and development from the USA. Auckland Steam ‘n’ Dry started to offer a specialised quality p cleaning decontamination service spearheaded by our specialist, Daniel Wallace. Using our special truck mount gear. One of just two companies providing this dedicated service.
Due to demand, Auckland Steam ‘n’ Dry updated our fleet with new vans again. Also, importing two container loads of flood carpet drying. We separated the Meth cleaning division to specialise in P cleaning. Initially, for property managers and insurance clients. Using modified truck mount units, capable of 95°C hot steam, at the point of contact.
Graeme Stephens now has 34 years of experience in all aspects of our carpet cleaning and restoration services. Indeed, he has continued to be the Auckland Steam ‘n’ Dry flood restoration specialist since 1987. Auckland Steam ‘n’ Dry has four loyal technicians (the core carpet cleaners and carpet repairs servicemen) that have been with us for over 20 years.
Auckland Steam ‘n’ Dry had fine-tuned and perfected much of its staff training knowledge. Most of our staff have been with us for over 20 years now. Therefore, we now have much upholstery, carpet cleaning, flood restoration, bio and allergen disinfecting experience. Probably the most in Auckland and New Zealand. Our reputation is getting very good according to feedback, including the emerging online feedbacks.
Due to the preceding, Auckland Steam ‘n’ Dry is believed to have the best online Auckland carpet cleaning service reviews.
Steam ‘n’ Dry Carpet Cleaning Auckland Services, established in 1987, is family-owned and operated by Graeme Stephens. We are servicing West Auckland, Central City CBD, North Shore, East, South Auckland, and Hibiscus Coast. With 34 years of hands-on experience in domestic and commercial carpet cleaning, Auckland Steam ‘n’ Dry knows precisely how important it is for your health and well-being to live in a clean home environment. Indeed, Graeme Stephens – International Institute of Carpet Restorative Cleaning (IICRC) & Other Certifications with our professional and prompt service. We offer the following services:
- Carpet Cleaning
- Upholstery and Drapery Cleaning.
- Water Damage Restoration
- Carpet Spot and Carpet Dyeing
- Master Fire and Smoke Restoration
- Stain Removal
- Allergy Relief
- Mould Removal
- Carpet Repairs and Laying
- Oriental Rug Cleaning
- Commercial Carpet Cleaning
- Odour Decontamination
- Advanced Flood Restoration
- Pest Control
- Spray Applications
- Dehumidification Technician
- Ozone Sanitisation Solutions
- Meth Decontamination
- Master Restoration Technician
Experienced, researched and written by Graeme Stephens. An IICRC Master Restoration Technician in 2001. With over 34 years of disinfecting, cleaning and pest control Auckland services experience.
Published: 19/08/2014 Updated: 26/10/2021
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