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repair carpet Laying Auckland service

Carpet Layers Auckland Service

Since 1987 Steam ‘n’ Dry Carpet Layers Auckland Services provide cost-effectiveness in carpet layering, fitting, and repairing. Specifically to help make your carpet last longer in West Auckland, North Shore, East, South Auckland, and Hibiscus Coast.

Having your carpet installed correctly by a professional will not only help your room look fantastic, but it would also help prolong the life and your enjoyment of the carpet.

Carpets are generally costly. This is because it is made of artificial fibres or wool. Our Steam ‘n’ Dry Carpet Layers Auckland team of professional carpet fitters will lay your new carpeting to the highest standards. We can also dispose of your old carpet so you don’t have to do all the trouble. They are usually heat-treated twisted tufts. These tufts are very prone to accumulate dust and dirt in the long run even within a fully air-conditioned area.

  • Underlay
  • Carpet Gripper
  • Door bars

Professional Carpet Installation Services

Our team at Steam ‘n’ Dry Carpet Laying Auckland is a trusted and locally-owned. The services are available to new and used residential areas. We’re also serving as a commercial carpeting installer for the greater Auckland area.

At Steam ‘n’ Dry Carpet Layers Auckland Services believe we have the most excellent carpet installers in West Auckland Central City CBD, North Shore, East, South Auckland, and Hibiscus Coast. Our installation crews are required to attend training classes and have ASD certification. Steam ‘n’ Dry Carpet Laying Auckland Services repair ratio this past year was less than 1%.

Steam ‘n’ Dry Carpet Laying specialise in the installation of premium carpeting for homes and businesses who want to update their spaces. The Steam ‘n’ Dry Carpet Laying Auckland team combines NZ buying power with personalised, detailed service to understand your needs and to give you a variety of carpeting selections at an exceptional value.

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Steam ‘n’ Dry Carpet Laying Auckland

Our Steam ‘n’ Dry Carpet Layers Auckland service is not limited to just installing carpet. For a small fee, we can move your furniture or remove and dispose of your carpet and underlay. Plus, our installers can clean up and vacuum.

Steam ‘n’ Dry Carpet Laying Auckland Services has a goal to make a happy customer. Our professional carpet installers will always treat your home or business with the utmost respect.

This expert information is to help you make an informed decision for your next carpet laying in West Auckland Central City CBD, North Shore, East, South Auckland, and Hibiscus Coast. For the professionals at Steam ‘n’ Dry Carpet Laying Auckland Services Phone 0800 110 282, or email us.

Most Frequently Asked Questions

Do you charge for insurance quotes?

We charge $85 to provide a written quote when you are making a carpeting insurance claim; this is payable to our agent on the day. The $85 will then be deducted from your invoice value when you place the order with us.

How much will my carpet fitting be?

Fitting costs do vary between Steam ‘n’ Dry Carpet Laying Auckland Services carpeting products. Please see the details above under the heading ‘Standard Installation Fitting Rates‘ for more details info.

Do you have any leftover off-cuts I can have?

Many of Steam ‘n’ Dry Carpet Layers Auckland Services stores may have additional off-cuts remaining from a previously cut of carpet or may have leftovers for you to have at a modest price. Thus, it can vary location, so please do get in touch with us, and we will assist you further with your request.

How do I know if a travel charge applies

Steam ‘n’ Dry Carpet Layers Auckland Service location, an $80 delivery charge is applied for carpet and underlay orders. There may be additional work travel costs confirm these when you place your order. Your carpet advisor will discuss this with you via telephone (or in-store)

I have a quote from another carpet installer, but your service looks better, will you match the price?

Yes, Steam ‘n’ Dry Carpet Layers Auckland, pledge to beat any quote for the same, product. If you find a shop offering a lower fitted price for a purely identical carpet, or underlay, and other accessories, with the same high level of service, just bring us the quote, we’ll check it and beat it! Steam ‘n’ Dry Carpet Layers Auckland Services also know that some high street competitors have a lower price in specific shops. Where these shops are within 25km of our branch, we’ll lower our cost to beat your quotation.

Can I purchase carpets online or over the phone?

Steam ‘n’ Dry Carpet Layers Auckland are currently unable to support online orders made; we always like to measure your home before providing a quote and going through with your order. If getting to a store is inconvenient for you, you can always check and see if Steam ‘n’ Dry Carpet Layers Auckland operate our mobile home visit service in your area. Thus, it brings Steam ‘n’ Dry Carpet Layers Auckland Services to you to view a range of samples, measure up and have a quote provided on the day and place your order there and then!

Can I use our carpet when I have underfloor heating?

Yes, you can use some of Steam ‘n’ Dry Carpet Layers Auckland ranges for underfloor heating. For example, underlay has a heat rating of 0.8 Togg. Therefore, you must choose a carpet that’s got a Togg rating of 1.82 or less. You can find the Togg rating of carpets in the written details.

Can you help me get my old carpeting ready to lay my new carpet and underpay?

Yes, our carpet installation fitters offer a vast choice of services to help you. We can arrange all of this for you when you place your order with Steam ‘n’ Dry Carpet Layers Auckland Services. Please make sure to let us know off any little thing that may be worrying you, and we can most likely sort it out for you. One of Steam ‘n’ Dry Carpet Layers Auckland most popular services is that we can arrange for the fitter to uplift and remove your old carpeting. Please ask for underlay service when you are ordering your new carpets from Steam ‘n’ Dry Carpet Layers Auckland Service can give you a price and arrange this for you. The cost for this underlay service is payable to the fitter on the day of carpet fitting

How does the free fitting promotion work?

To qualify for free carpet installation fitting the room needs to be larger than 12square metres, you also need to buy the matching; premium underlay from the $19.99 range or above. You pay the carpet fitter in cash or credit card, and we refund the money paid from your order.

Do you offer additional fitting services?

Steam ‘n’ Dry Carpet Layers Auckland Services fitting teams offer a vast array of additional services to help get the perfect fit. From uplifting and removing your old carpet and underlay, preparing your new subfloor with screed or plyboard and flawlessly fitting your new carpet or flooring with all underlay and accessories. Many of our carpet installation fitters will trim shave doors, but not all of them, so please inform us if you need this service. Steam ‘n’ Dry Carpet Layers Auckland Services can offer you a quote and arrange your fitter to carry out these works for you. At Steam ‘n’ Dry Auckland Services – no mountain is too high!

Do you have a carpet installation guarantee?

The ‘Free ten-year fitting guarantee if your fitting through Steam ‘n’ Dry Carpet Layers Auckland, with one of our recommended carpet fitters. Then, in this scenario, you qualify for the ‘Free ten-year fitting guarantee’, and we will guarantee your satisfaction for ten years from the date on your install. Please keep your receipt for proof of service purchase.  Carpets must stay in the original location; therefore, not be moved or tampered with and should be used only according to our recommendations.

How quickly from ordering will my carpet and underlay be fitted?

With some suppliers, we can supply and fit your carpet and underlay within ten days; generally, the lead-time would be approximately 11 working days.

Do you move furniture?

Please inform the staff members when you are placing your order so they can tell the install fitters partners. In some circumstances we may be able to offer a ‘room clearance’, again please contact a store colleague for more information on what this entails.

Do you trim doors?

Thus, isn’t something Steam ‘n’ Dry Carpet Layers Auckland Service offers as standard however in certain areas we can arrange this at an extra cost to yourself, please check with your Surveyor/Salesperson if we can offer this to you.

Can you turn off-cuts from my carpets into mats?

Yes, Steam ‘n’ Dry offer a ‘whipping’ service so that its made into rugs or mats. If you bring your off-cust into your local carpets hemming location, they will be able to confirm the edge hemming price as well as the timescales this activity will take.

How much does carpet and underlay fitting cost?

Fitting costs have several varying factors such as the type of carpet and underlay, the location carpets fitted, and the size of the floor area carpet installation fitted. Due to each customers requirements being different, it’s best to get in contact with us directly to discuss further either by calling or emailing us.

How does your Free Fitting promotion work?

For a Free Fitting – your order needs to be a minimum of 12sq/m of carpet with an equal amount of Premium underlay, Priced at $29.99 per sq/m or above. If the goods paid for at point of order, the fitting cost is refunded to you directly.

Do I have to pay for the Delivery?

No, you don’t have to purchase the delivery if you are arranging your delivery and fitting. The team keep the prices low by being transparent and not building costs into the overall amount of your carpet or flooring. That’s why, if you would like us to arrange carpet and underlay delivery and carpet installation fitting for you, you will need to purchase our carpeting Delivery & Care Package.

Are all carpets and vinyl available in 7 days?

No, Steam ‘n’ Dry Carpet Layers Auckland Service have a select range of Carpets delivery within seven days from the manufacturer. Your carpet and underlay specialist will confirm if this is available (please see above)

What exactly is the ‘wear guarantee’?

Steam ‘n’ Dry Carpet Layers Auckland Services skilled buying team only select the best quality carpet and underlay at the lowest price available and all our carpet and underlay come with a free wear guarantee for peace of mind. Some of our floors carry up to ten years wear warranty! The Free Wear Guarantees your carpet or underlay will not wear out within the applicable years on the product guaranty. However, the appearance may deteriorate or vary from family to family depending on your usage, demands and care. If you are not entirely satisfied, please return to your store of purchase with your invoice and receipt, and we will visit your property to assess the condition of your floor.

Can I cancel my carpet order once it’s in stock?

As per distant selling regulations, you are eligible for a refund within ten days from ordering (if you go over the 10-day cooling-off period, you will be liable for a 25% cutting fee.)

Can you make a rug to my size or shape?

Steam ‘n’ Dry Carpet Layers Auckland Services can edge any piece of carpet to your specific size to create the perfect rug. This technique is known as whipping! Choose one of our beautiful carpets or make matching doormats out of off-cuts! Let Steam ‘n’ Dry Carpet Layers Auckland see the size, and we’ll hem whip your carpet into shape.

Can I get a sample home to check the colour suits?

Yes, of course! Steam ‘n’ Dry Carpet Layers Auckland do ask for a $59 deposit which is refundable upon return of the carpeting samples so that we can ensure we receive these back for other customers to use!

How do I measure the stairs?

We can provide you with a specialist surveyor who will provide a free measuring service. If you have any questions, please ask your Steam ‘n’ Dry Carpet Layers Auckland Services agent via telephone.

How long does it take from booking to having my carpet and underlay installed?

The length of time for carpeting delivery to our location, based on several factors, such as; the type of carpet and underlay, whether the colour/pattern chosen is in stock with the manufacturer. If speed rather than a specific colour or brand is your most pressing concern. Steam ‘n’ Dry Carpet Layers Auckland has many stores with remnants you can purchase on the day.

And some of Steam ‘n’ Dry Carpet Layers Auckland locations have an end of roll stock option, so you to get a carpet cut to your size with the underlay necessary on the day! The other hurdle is carpet installation fitting booked in advance based on the fitter’s schedule.

Do you offer made to measure rugs service?

If your total order exceeds ten square metres and made up of many pieces from the same carpet, then any carpet in Steam ‘n’ Dry Carpet Layers Auckland range can be cut down, hemmed and whipped to a rug of any size. Alternatively, some stores stock a selected range of rugs too.

Can I get carpets samples sent to my home?

The carpet samples we have in store can be loaned out for a short period (typically 24 / 48 hours) as long as a deposit placed. Alternatively, if we operate a mobile showroom in your area, we could send the home consultant to you for you to make your selection; however, you would not be able to keep the samples. A home visit often helps the selection process so that you can compare and contrast colours so that they match your furniture or décor.

Do you offer interest-free credit? Can I apply online?

Steam ‘n’ Dry Carpet Layers Auckland Services do offer interest-free credit. There is a minimum purchase of $3,000 and dependent upon the order value you could obtain up to 4 years interest-free credit. A signature is required “in-store” when completing the agreement, but it’s a quick process, and for this reason, Steam ‘n’ Dry Carpet Layers Auckland Service cannot offer this opportunity online. For more information, please visit the ‘terms and conditions’ section of Steam ‘n’ Dry Carpet Layers Auckland Services website.

Can I add my carpet installation fitting charge to my finance agreement?

No, the carpet installation fitter must be paid in full, in cash on the day of fitting.

Do you fit carpet and underlay flooring. Where can I get a quote for carpet installation fitting?

Yes, Steam ‘n’ Dry Carpet Layers Auckland Services fitting partners will fit any products purchased from us. A store representative can discuss this with you and provide you with a quotation when talking about your carpet and underlay purchase.

Your carpet installation fitted my carpet and underlay some months ago, and I’ve spilled something on it.

Can you provide with me any advice on how to clean it?

We email a care guide out to you during the order process on how to best care for your new carpets as we realise the importance of the correct maintenance for each carpet and underlay flooring type. It is essential spillages cleaned up as quickly as possible and, in most cases, it is crucial not to rub the affected area. If you would like us to send you the floor care guide, please email info@tapi.co.uk, and we will send it to you.

Will the carpet fitters dispose of all waste?

We can uplift your old carpet, but due to health and safety, we cannot dispose of old carpet and underlay. (The carpet installation fitter, however, will bag it up and ensure your property is left tidy.)

Do you have a free measuring and planning service?

Yes, Steam ‘n’ Dry Carpet Layers Auckland Service does Once you’ve chosen your new carpet and underlay, we’re more than happy to come and measure up accurately. Alcoves and door recesses can make a difference in the number of carpets you need. We would be delighted to visit you at home and carefully measure your space. Steam ‘n’ Dry Carpet Layers Auckland can then efficiently plan the exact amount of carpets you will need. Therefore, it could reduce waste and help save you money. Reducing waste can also help us protect our planet. Please note: We charge $85 to provide a quote when you are making an insurance claim; this is payable to the Home Consultant on the day. The $85 will then be deducted from your invoice value when you place the order with us.

Do your carpet installation fitters provide door trimming?

Many of Steam ‘n’ Dry Carpet Layers Auckland Services fitters can provide a door trimming service should you require it. If you are concerned your doors will not carpet installed fit with your branch new carpet and underlay, please do discuss it with the salesperson when placing your order and they will advise you further.

Do you take away my old carpets?

Steam ‘n’ Dry Carpet Layers Auckland can uplift and dispose of your old carpet and underlay before laying your new carpeting. Thus, it is an additional service added to the carpet installation fitting charge. We always advise customers to uplift their carpet and underlay as it can become quite a messy job if you’ve had your flooring down for a long time!

Researched and written by Graeme Stephens 2001 IICRC Certified Master Restoration Technician with over 33 years of carpet laying experience.

Last updated: 14/6/2020

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