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Carpet Cleaning FAQ – Questions and AnswersFAQ carpet cleaning Auckland

FAQ. How much time will it take to do my carpet cleaning FAQ?

A. Generally, it will take approximately 60-90 minutes to carpet clean an average homer.

Question. Why is it recommended to have your carpets and upholstery cleaned regularly?

A.  When you vacuum your carpet,s you are removing the surface dirt and contaminants and giving it a fresher look. However, over time, the carpet fibres become soiled with ground-in dirt and oils from daily life, spills, children, pets, and other causes. If left undisturbed, these contaminants not only affect the appearance of your carpet; they also cause it to wear out faster and, more importantly, they can pose health risks, especially to people with allergies or asthma and to small children. The latter spend a lot of time on the floor. The best way to maintain a cleaner and healthier home is to supplement your regular vacuuming with professional cleaning such as at Steam ‘n’ Dry Carpet Cleaning Auckland Services, which will get deep below the surface to remove what you can’t see.

FAQ. Does water damage my carpet?

A. The method used by Steam ‘n’ Dry Carpet Cleaning Auckland removes 95% of the limited water with our truck mount industrial-strength vacuum. Furthermore, it’s the carpet cleaning method that most carpets manufacturer would suggest.

Question. How often should I have my carpets cleaned?

A. Cleaning carpets regularly is essential if you have asthma, allergies, or other health issues. IICRC recommends a professional cleaning every 6 to 12 months. Depending on the level of soiling and whether there are children or pets inside the premises.

FAQ. How much time will it take for my carpet cleaning to dry?

A. Drying time is determined by humidity levels, airflow to the room(s) cleaned and also, the type of carpet. Therefore, generally speaking, turning on your air conditioning or heating system (depending on the time of year and your location) will help speed up the drying process.

Question. Does carpet cleaning make it soil faster?

A. The problem is caused by cleaning chemical residues left in the carpet fibres by general cleaners. So it attracts dirt, proprietary carpet cleaning methods that Steam ‘n’ Dry Carpet Cleaning Auckland use, rinse almost all of the cleaning agents out of the carpet so that it will not attract dirt.

FAQ. How much time do I have to wait to permit my children or pets on the cleaned carpets?

A. Carpets may be; walked on with clean feet or indoor shoes right after cleaning; however, Steam ‘n’ Dry Carpet Cleaning Auckland recommends restricting activity on the carpet to this foot traffic until it is completely dry.

Question. How long does it take for the carpets to dry?

A. With the hot water extraction method (steam cleaning), drying time is minimal and depends on the following factors:

  • Type of carpet material, weave, and pile
  • Level of soil
  • Air circulation in the home
  • Humidity levels

FAQ.  How do you guarantee customer satisfaction?

A. In some instances, this can mean spot carpet cleaning specific areas of concern or even wholly re-cleaning the areas under consideration.

If you have other carpet cleaning FAQ not listed here, please call us on 09-376-7007 or email us to discuss these carpet cleaning faq.

Question. Why hire a professional when I can do it myself?

A. No two carpets are the same when soiled. A professional has the knowledge, training, expertise, and equipment needed for each situation. They will determine the correct procedure and technique for many carpets and upholstery fabric care and complete the task professionally and efficiently.

Most rental machines are unable to provide the superior cleaning you will get from professional equipment. They cannot reach the required high temperature or vacuum strength, and the cleaning product will either be inferior or unable to perform as needed with these machines. Additionally, excess moisture and soap residues remain in the carpet, leading to problems such as bacteria, microbes, and mould growth. Professional cleaning removes the residues, and your carpet dries very quickly.

FAQ. Will the carpet cleaning agents employed, cause harm to my children or pets?

A. Though it may be both family and environmentally friendly, it is always a good idea to restrict contact between the recently cleaned carpet, also, your children or pets.

Question. Do I need to do anything before the professional technician arrives?

A. Vacuum regularly, remove family heirlooms, and smaller items to another area or room.
Noises may frighten children or pets during cleaning.  Move them to another room while washing is in process.

FAQ.  Do I have to move my furniture before the arrival of the cleaners?

A. Steam ‘n’ Dry Carpet Cleaning Auckland does advise you to remove items of your furniture such as electronics, plants, lamps, and knick-knacks. However, there are some items we will not move, including pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, billiard tables, and so on.

Question. Do you guarantee that you will be able to remove all stains?

The type of stain, the use of consumer-based stain removers, the length of time it has been there, and the sort of carpet fibre all affect stain removal results.  We can remove most stains, but, unfortunately, we cannot guarantee that they will always come out. We will do what it takes to get the best results, and the chances are that if we can’t remove the stain, nobody can.

FAQ. Is it possible that both my area rug, also, the carpet it sits on, can be cleaned at the same time?

A. Yes. However, the area rug can’t cry over the wet carpet. 

Question. What payment methods do you accept?

A. We accept payment by cash, cheque, debit, Visa, and MasterCard.

FAQ. What do I have to do if the spots cleaned off and reappear?

A. Most spots removed from the carpet do not reappear. However, some substances in carpet backing may wick to the surface following the clean. In the event, should this happen, call Auckland Steam ‘n’ Dry at 09 376-7007 as soon as possible. 

Question. Do you use child-friendly or pet-friendly products?

A. Child-friendly and pet-friendly products are available upon request. Please be sure to specify ahead of time if you would like Steam ‘n’ Dry Carpet Cleaning Auckland Services technician to use these

FAQ.  During my carpet cleaning service, should I stay at home?

A. To be able to provide the best possible service, we do, therefore, recommend that someone be home before Steam ‘n’ Dry Carpet Cleaning Auckland begin cleaning to discuss any specific needs or areas of concern with regards to cleaning the carpet.

This expert information is to help you make an informed decision for your next carpet cleaning in West Auckland Central City CBD, North Shore, East, South Auckland, and Hibiscus Coast. For the professionals at Steam ‘n’ Dry Carpet Cleaning Auckland Services Phone 0800 110 282, or email us.

Thus, frequently asked questions answered was written by Graeme Stephens 2001 IICRC Certified Master Restoration Technician with over 32 years of carpet cleaning Auckland experience.

Last updated: 25th April 2020

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