Extra Extra! Read All About Us

Carpet Cleaning FAQsFAQ carpet cleaning Auckland

Frequently Asked Questions.

How much time will it take to do my carpet cleaning?

A. Generally, it will take approximately 60-90 minutes to carpet clean an average home.

Why is it recommended to have your carpets and upholstery cleaned regularly?

A.  When you vacuum your carpets, remove the surface dirt and contaminants and give them a fresher look. However, the carpet fibres become soiled with ground-in dirt and oils from daily life, spills, children, pets, and other causes over time. If left undisturbed, these contaminants not only affect the appearance of your carpet. Also, they cause it to wear out faster and, more importantly. They can pose health risks, especially to people with allergies or asthma and small children. The latter spends a lot of time on the floor. The best way to maintain a healthier home is to supplement your regular vacuuming with professional cleanings, such as Steam ‘n’ Dry Carpet Cleaning Auckland Services, which will get deep below the surface to remove what you can’t see.

FAQ. Does water damage my carpet?

A. The method used by Steam ‘n’ Dry Carpet Cleaning Auckland removes 95% of the limited water with our truck mount industrial-strength vacuum. Furthermore, it’s the carpet cleaning method that most carpet manufacturers would suggest.

How often should I have my carpets cleaned?

A. Cleaning carpets regularly is essential if you have asthma, allergies, or other health issues. Also, IICRC recommends a professional cleaning every 6 to 12 months. Thus, it depends on the level of soiling and whether there are children or pets inside the premises.

FAQ. How much time will it take for my carpet cleaning to dry?

Humidity levels determine drying time, airflow to the rooms cleaned, and the type of carpet. Therefore, turning on your air conditioning or heating system (depending on the time of year and your location) will help speed up the drying process.

Question. Does carpet cleaning make it soil faster?

A. The problem is caused by general cleaners’ cleaning chemical residues left in the carpet fibres. So it attracts dirt, proprietary carpet cleaning methods that Steam ‘n’ Dry Carpet Cleaning Auckland uses and rinses almost all cleaning agents out of the carpet not to attract dirt.

FAQ. How much time do I have to wait to permit my children or pets on the cleaned carpets?

A. Carpets may be walked on with clean feet or indoor shoes right after cleaning. However, Steam ‘n’ Dry Carpet Cleaning Auckland recommends restricting activity on the carpet to this foot traffic until it is scorched.

Question. How long does it take for the carpets to dry?

A. With the hot water extraction method (steam cleaning), drying time is minimal and depends on the following factors:

FAQ. How do you guarantee customer satisfaction?

A. In some instances, this can mean spot carpet cleaning specific areas of concern or even wholly re-cleaning the areas under consideration.

If you have other carpet cleaning FAQs not listed here, please call us on 09-376-7007 or email us to discuss these carpet cleaning faq.

Question. Why hire a professional when I can do it myself?

A. No two carpets are the same when soiled. A professional has the knowledge, training, expertise, and equipment needed for each situation. They will determine the correct procedure and technique for many carpets and upholstery fabric care and complete the task professionally and efficiently.

Most rental machines cannot provide the superior cleaning you will get from professional equipment. They cannot reach the required high temperature or vacuum strength, and the cleaning product will either be inferior or unable to perform as needed with these machines. Excess moisture and soap residues remain in the carpet, leading to bacteria, microbes, and mould growth. Professional cleaning removes the residues, and your carpet dries very quickly.

FAQ. Will the carpet cleaning agents be employed to cause harm to my children or pets?

A. Though it may be both family and environmentally friendly, it is always a good idea to restrict contact between the recently cleaned carpet also your children or pets.

Question. Do I need to do anything before the professional technician arrives?

A. Vacuum regularly remove family heirlooms and smaller items from another area or room.
Noises may frighten children or pets during cleaning. Move them to another room while washing is in process.

FAQ. Do I have to move my furniture before the arrival of the cleaners?

A. Steam ‘n’ Dry Carpet Cleaning Auckland advises you to remove furniture items such as electronics, plants, lamps, and knick-knacks. However, some items we will not move include pianos, electronics, china cabinets, waterbeds, large beds, dressers with mirrors, billiard tables, and so on.

Question. Do you guarantee that you will be able to remove all stains?

The type of stain, the use of consumer-based stain removers, the length of time it has been there, and the sort of carpet fibre affect stain removal results. We can remove most stains, but we cannot guarantee that they will always come out. Also, we will do what it takes to get the best results, and the chances are that if we can’t remove the stain, nobody can.

FAQ. Is it possible that my area rug and the carpet it sits on can be cleaned simultaneously?

A. Yes. However, the area rug can’t cry over the wet carpet.

Question. What payment methods do you accept?

A. We accept cash, cheque, debit, Visa, and MasterCard payments.

FAQ. What do I have to do if the spots are cleaned off and reappear?

A. Most spots removed from the carpet do not reappear. However, some substances in carpet backing may wick to the surface following the clean. If this happens, call Auckland Steam ‘n’ Dry at 09 376-7007 as soon as possible.

Question. Do you use child-friendly or pet-friendly products?

A. Child-friendly and pet-friendly products are available upon request. Thus, please specify if you would like Steam ‘n’ Dry Carpet Cleaning Auckland Services technician to use these

FAQ. During my carpet cleaning service, should I stay at home?

A. To be able to provide the best possible service, we do, therefore, recommend that someone be home before Steam ‘n’ Dry Carpet Cleaning Auckland begins cleaning to discuss any specific needs or areas of concern with regards to cleaning the carpet.

This expert information is to help you make an informed decision for your next carpet cleaning in West Auckland, Central City CBD, North Shore, East, South Auckland, and Hibiscus Coast. For the professionals at Steam ‘n’ Dry Carpet Cleaning Auckland Services, call 0800 110 282 or email us.


Experienced, researched and written by Graeme Stephens. An IICRC Master Restoration Technician in 2001. With over 35 years of disinfecting, cleaning and pest control Auckland services experience.

Updated: 31/07/2022

Free Instant Online Quote and Booking

See your local area contact number, details and reviews

Auckland City:

West Auckland City:

North Shore City:

South Auckland City:

East Auckland City:

Hib Coast Auckland City: