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Auckland Upholstery Cleaning FAQs                                                                                         upholstery cleaning FAQs

Frequently Asked Questions Answered

Our IIRC Certified Master Restoration Technician, Auckland Steam’ n’ Dry CEO Graeme Stephens, put together this upholstery cleaning guide. With over 35 years of mattress cleaning experience, he has come across every type of upholstery cleaning frequently asked questions. Upholstery cleaning FAQs help you make an informed decision for your next mattress cleaning and dust mite control in West Auckland, North Shore, East, South Auckland, and Hibiscus Coast.

We understand our customers are looking for answers to their upholstery problems before hiring a carpet cleaning service provider. Here at Steam’ n’ Dry Upholstery Cleaners Auckland, we compiled these upholstery cleaning FAQs to give some guidance and understanding before you may have to call us for service. For Steam’ n’ Dry Carpet Cleaning Auckland Services, call 0800 110 282 or email us.

Question: Does your upholstery cleaning disinfect and sanitise?

This is one of the most common upholstery cleaning FAQs, and the answer is yes. Capable Truck-mounted hot steam cleaning kills and removes viruses, bacteria, germs, dust mites, and other pathogens from interior car upholstery if the steam is over 70°C hot. Steam ‘n’ Dry Truck-mounted cleaning units not only use 85°C hot steam at the upholstery point of contact, but we also have FDA-approved 99.99% kill COVID-19 issues eliminating additional options.

Pre-spraying your mattress with FDA-approved antiviral disinfecting sanitise ingredients before performing Hot Water Extraction on your mattress beds to eliminate risks from Sars COVID-19 coronaviruses, bacteria germs, bed bugs, dust mites, and other pathogens.

After 15 minutes of waiting, the disinfectant has eliminated 99.999% of all germs in your mattress bed, including viruses such as Coronaviruses like SARS and Hepatitis B. Our specialists then perform a Hot Water Extraction cleaning service to sanitise your mattresses thoroughly. Ozone Mattress Antiviral Disinfecting Sanitise to Kill 99.99% of Viruses & Bacteria.

Question: Do you clean my furniture at my residence, or does it have to be taken and clean off-site?

In most cases, we can obtain excellent results for cleaning your furniture in your home. Most of our upholstery cleaning customers find this the most convenient option. Suppose you wish for Auckland Steam’ n’ Dry to come to pick items up and return them after cleaning. Please note there are extra pick-up and delivery fees for this service.

Question: Can you do upholstery stain removal on my fabric?

Steam ‘n’ Dry Upholstery Cleaning Auckland specialise in upholstery stain removal. Our cleaners have got technical expertise, knowledge, and experience to do so, also equipped with reliable cleaning solutions that help them do away with the stains with much ease. Got a stain? Call us right away.

Question: How is Upholstery Cleaning different from Carpet Cleaning?

There are significant differences in how carpets and furnishings are cleaned. It is essential not to use excess water for upholstery fabric, as this can cause bacteria or moulds to grow, bring out unpleasant odours, and cause the fabric to become soiled more quickly in the future. Depending upon the particular type of material, too much water in the cleaning process may damage it. Upholstery, in general, requires gentler handling and specific cleaning methods according to the fabric.

Question: Do you clean Inside Car Upholstery? How about  Viral & Bacterial Disinfecting?

Car upholstery cleaning is what Auckland Steam’ n’ Dry first provided starting in 1987, so over 35 years of experience in car upholstery cleaning service, Auckland wide. We preferably specialised in cleaning the interiors of Japanese imported cars in the 1980s, often black with pollution soot. Hence, the vehicles needed a deep-down restorative car upholstery cleaning.

Truck-mounted hot steam cleaning units kill and remove viruses, bacteria, germs, dust mites, and other pathogens from upholstery, mattress, inside a car, curtains, couch furniture fabrics if the steam is over 70°C hot. Steam ‘n’ Dry Truck-mounted Auckland Cleaners not only use 85°C hot steam at the interior car upholstery point of contact, but we also have FDA-approved 99.99% killing COVID-19 issues eliminating additional options.

Question: Is stain and fabric protection available after the upholstery cleaning services?

Fabric protection makes your upholstery, mattress, inside a car, curtains, couch furniture fabrics long-lasting by creating a stain protective shield against stains and dirt buildup. However, Fabric Stain Protection Services is a new price in the upholstery cleaning service. The Teflon fabric protector is applied to customers’ requests on additional charges.

Question: When having my furniture cleaned, how long does it take to dry?

Steam ‘n’ Dry Upholstery Cleaners Auckland’s low moisture upholstery cleaning tool usually provides short drying times. Within 2-3 hours, depending on overall soiling, fabric composition, and design. Upholstery, mattress, inside a car, curtains, couch furniture fibres made from natural sources take the longest to dry because they are more absorbent. These include cotton, rayon, and wool.

Question: What kind of couch fabrics can you clean?

Steam ‘n’ Dry Upholstery Cleaning Auckland Service has trained its certified cleaners to clean all sorts of upholstery, mattress, inside a car, curtains, couch furniture fabrics. Be it expensive or cheap, lightweight or heavy. We are ready to handle every fabric with the utmost care, from synthetic materials, silk, acetate fabric, vinyl, wool, velvet, microfiber, suede to leather. We know that a single cleaning solution/method can work wonders for all materials, so we use unique processes and cleaning agents for different fabrics. Be sure that with Steam ‘n’ Dry Upholstery Cleaning Auckland Services, your upholstery is in good hands.

Question: My upholstery is of unknown material. Can you guarantee that your cleaning process is not going to damage it?

Steam ‘n’ Dry Upholstery Cleaning Auckland Service technicians are highly trained and experienced. They also test the cleaning solution on the part of the upholstery that is not visible. Ensure that there is no adverse reaction from your upholstery cleaning service.

Question: Can you do an emergency furniture cleaning?

Yes, you do not need to pre-book an upholstery cleaning service in Auckland. We will be happy to send Steam ‘n’ Dry Upholstery Cleaning Auckland Service technicians to you right away.

Question: What type of experience and training do you have? Are you insured?

Yes, Steam’ n’ Dry Upholstery Cleaners Auckland are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) or ASD. Our professional technicians have received extensive training in identifying, handling, and treating a wide variety of fabrics and different types of construction. If you try to remove stains on your own, it may result in discolouration or even tearing the delicate fabric. Steam ‘n’ Dry Upholstery Cleaners Auckland Service knows how to take great care of your furniture to bring it back to like-new condition. All our upholstery cleaners from Auckland Steam ‘n’ Dry are insured. You can be sure of your safety with us.

Question: Are there any chemical residues left in the upholstery after being cleaned?

The answer is No. Our steam extraction also flushes out chemical residues from previous cleaners that use smaller performance vacuum machines. It is perfectly safe, even for small babies.

Question: How long will it take my upholstery to dry?

The standard dry time is between 6 to 12 hours, but it majorly depends on which cleaning method we employ on your upholstery. When Steam ‘n’ Dry Upholstery Cleaners Auckland use a protector application, the drying time can vary. But we will try to clean your sofa and couches ASAP.

Question:  Is Steam ‘n’ Dry Upholstery Cleaning Auckland Service safe for fabrics labelled as dry cleaning only?

Our Steam ‘n’ Dry Upholstery Auckland Cleaners will check that your upholstery is not sensitive to water or detergent. Or any other cleaning product they consider suitable for your mattress, inside a car, curtains, couch furniture fabrics, upholstery cleaning

Question: Can you get rid of pet odours from the upholstery?

Yes! Just like from your carpets, Auckland Steam’ n’ Dry has a well-proven method for getting rid of pet odour and pet urine stains.

Absolutely! As we do with our carpet cleaning, we’ll thoroughly clean your upholstery, so it’s clean and fresh. Steam ‘n’ Dry Upholstery Cleaning Auckland Services has over 35 years of experience. Our experts know how to care for unique materials such as leather cleaning services. For homes with children or pets, regular professional upholstery cleaning services. There may be many pet fur, and dander in the fabrics that can cause allergic reactions, and children (and pets) may unknowingly transfer moulds and other toxins from the outdoors, which could also pose health risks.

Question: Can your technicians advise cleaning some spots, like tomato juice, ink, or lipstick?

Our technicians are highly trained in furniture cleaning. So are happy to give you tips on doing upholstery cleaning stain removal between two professional cleaning visits. These tips are also available on the Steam ‘n’ Dry Upholstery Cleaners Auckland Service website.

Question: What kind of chemicals do you use in your Upholstery Cleaning?

Unlike other furniture cleaning companies, Steam’ n’ Dry Upholstery Cleaners Auckland service uses eco-friendly and people-friendly citrus cleaning solutions that are biodegradable and safe for human and animal members of your family.

Question: Do you recommend fabric stain protectors?

Yes, once your furniture has been professionally clean, it is the perfect time to apply a fabric protector. Just like with your carpets, as your furniture starts to wear, it can become more susceptible to soiling and staining from spill stains, etc.

Question: How can I get a free couch cleaning quote?

Get a free quote for a mattress, car, couch, and upholstery cleaning from Steam’ n’ Dry Upholstery Cleaning Auckland Service. All you got to do is give us a call at 0420230164. Or you can also fill out the contact us form, and our executives will provide you with a request. We will be waiting to hear from you!

Question: Why is it important to professionally clean the upholstery?

Over time, dirt, dust, pet dander, and other potentially harmful toxins can get trapped, such as mattresses, car curtains, couch furniture, upholstery fabric, which might lead to allergies and respiratory ailments. Children, the elderly, and pets might be especially susceptible to these types of substances. Professional fabric cleaning service is far more thorough than what you can do on your own. Not only will your furniture look and smell great — it will also be much healthier and far more enjoyable to use.

Question: Can you clean all types of stains from my upholstery?

Eradicating stains depends very much on the type of upholstery, mattress,  car curtains, couch and furniture fabrics, how old the stain is, what its nature is, and whether you have already tried to clean it with some products.

Question: What kind of furniture fabrics do you clean?

At Steam ‘n’ Dry Upholstery Cleaning Auckland Services, we have expertise in cleaning all kinds of upholstery, mattresses, curtains, couch furniture, and car fabrics for Auckland’s valuable customers. We can clean silk, microfiber, leather, cotton, nylon, velvet, synthetic, and any other variety. You name it, and Steam’ n’ Dry Upholstery Cleaners Auckland have a cleaning service for it. Upholstery cleaning is Auckland Steam’ n’ Dry service forte, and we make sure that no upholstery remains unclean or dirty as long as we are there to clean it up.

Question: Do I need professional Upholstery Cleaning?

Yes, everybody needs professional upholstery cleaning. Most people think that using a damp cloth to clean upholstery daily is more than enough to keep it clean. However, unfortunately, this is not the case. With regular usage, your upholstery such as chairs, sofas, tables, lounges are bound to get dirty and attract dust mites. Upholstery is also conducive to the growth of bacteria, yeast, and other contaminants that are incredibly harmful to your family and pets. Therefore, the best way is to hire a professional to clean upholstery thoroughly and keep it hygienic and safe!

Question: Does Steam ‘n’ Dry Upholstery Cleaning Auckland Service offer leather cleaning?

Yes! Steam ‘n’ Dry Upholstery Cleaning Auckland Service has offered leather cleaning for over 35 years. Indeed, we have perfected the art. Our technicians will identify your leather and then use our one-of-a-kind leather cleaning methods to get your leather furniture looking great again. Whether you have suede, faux suede, finished, unfinished, soft, or nubuck, Auckland Steam’ n’ Dry service can get your leather cleaned and usually right in your own home!

Question:  How can I make my upholstery stay clean longer?

Suppose you have children or pets that like to jump on the upholstery cleaning guide, use slipcovers or a throw to protect the fabric—a common upholstery cleaning FAQ. Not let children climb on your sofa in their shoes. It is also essential to regularly dust upholstery, bed mattress, car interior, curtains, and couch furniture fabrics, which will prevent dust, sand, dirt.

Question: Can you clean pet vomit from the couch?

Yes, our cleaners are trained to remove pet vomit from fabric. We will eliminate the stain and odour and sanitise your couch correctly to make it hygienic for use again.

Question: Why is professional upholstery cleaning well than what I can do with commercially available products?

Our experienced technicians know the right product for each type of upholstery. Our cleaning method is deep and thorough, and it leaves your upholstery not only clean furthermore disinfected and without any chemical residue.

Question: What is the furniture cleaning Cost Price? Payment Method?

You can avail yourself of couch cleaning services from Steam’ n’ Dry Upholstery Cleaning Auckland Services at a very affordable price. We boast of world-class upholstery cleaning services. Indeed, we are proud to offer same-day upholstery cleaning services at an unbeatable price. Steam ‘n’ Dry Upholstery Cleaners Auckland understand that upholstery, mattress, furniture and sofa cleaning is not a luxury affair. Thus, it should not be too hard on your pocket.

Steam ‘n’ Dry Upholstery Cleaners Auckland do not take any advance payment. Our cleaners will only accept the charge once you are satisfied with the Steam ‘n’ Dry Upholstery Cleaning Auckland Services.

Question: How often should I have my furniture professionally cleaned?

Good professional upholstery cleaning by Auckland Steam’ n’ Dry at least once a year prolongs the life of your upholstery, and it will ensure that it looks as new as long as possible. It is our job to protect your investment. For upholstery cleaning professionals, call 0800 783-266 or email us.

Question: What services does Auckland Steam’ n’ Dry Offer?

At Steam ‘n’ Dry Upholstery Cleaners Auckland, you’ll find a broad spectrum of services such as restoration and repair. We also provide on-site upholstery, mattress,  furniture couch cleaning service, so you don’t have to move heavy equipment to have it cleaned and then wait for an appointment to pick it up again. Auckland Steam’ n’ Dry will clean your furniture, so it looks beautiful and all within your schedule.


Experienced, researched and written by Graeme Stephens. An IICRC Master Restoration Technician in 2001. With over 35 years of disinfecting, cleaning and pest control Auckland services experience.

Updated: 13/03/2022

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