Dear Steam n Dry team
Thank you so much for sending a reminder invoice. Now been paid, so it will hopefully be in your account on Monday.
My sincere apologies for the delay. I thought I had paid for this before Christmas but realised I had not!
The carpets clean very well, and they delight us with the results. I highly recommend you for working to the high international industry standard (which makes it even more embarrassing that I forgot to put the payment through. – so sorry!)