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Carpet Cleaning FAQ

Carpet Cleaning FAQ – Questions and Answers

FAQ. How much time will it takes to do my carpet cleaning FAQ?

A. Generally, it will take approximately 20 minutes per room.

FAQ. Does water damage my carpet?carpet cleaning faq

A. The method used by Auckland Carpet Steam n Dry removes 95% of the limited water with our truck mount industrial-strength vacuum. Furthermore, it’s the carpet cleaning method that most carpets manufacturer would suggest.

FAQ. How much time will it take for my carpet cleaning to dry?

A. Drying time is determined by humidity levels, airflow to the room(s) cleaned and also, the type of carpet. Therefore, generally speaking, turning on your air conditioning or heating system (depending on the time of year, and, your location) will help speed up the drying process.

More Carpet Cleaning FAQs

FAQ. Does carpet cleaning makes it soil faster?

A. The problem is caused by residues being left in the carpet, so, it attracts dirt. The modern carpet cleaning methods we use, rinse almost all of the cleaning agents out of the carpet, so that it will not attract dirt.

FAQ. How much time do I have to wait to permit my children or pets on the cleaned carpets?

A. Carpets may be walked on with clean feet or indoor shoes right after cleaning; however, we recommend restricting activity on the carpet to this foot traffic, until it is completely dry.

FAQ. Will the carpet cleaning agents employed, cause harm to my children or pets?

A. Though it may be both family and environmentally friendly, it is always a good idea to restrict contact between the recently cleaned carpet, also, your children or pets.

FAQ.  Do I have to move my furniture prior to the arrival of the cleaners?

A. We do advise you remove items of your furniture such as electronics, plants, lamps, and nick-knacks. However, there are some items we will not move, including: pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, billiard tables, and so on.

While my carpet cleaning is being done, should I stay home?

A. To be able to provide the best possible service, we do, therefore, recommend that someone be home before we begin cleaning to discuss any specific needs or areas of concern with regards to cleaning carpet.

FAQ. Is it possible that both my area rug, also, the carpet it sits on, can be cleaned at the same time?

A. Yes. However the area rug can’t dry over the wet carpet. 

FAQ. What do I have to do, if the spots cleaned off and reappear?

A. Most spots removed from carpet do not reappear, however, some substances in carpet backing may wick to the surface following the clean. In the event, should this happen, call Auckland Steam n Dry at 09 376-7007 as soon as possible. 

FAQ.  How do you guarantee customer satisfaction?

A. In some instances this can mean spot carpet cleaning specific areas of concern or even completely re cleaning the areas under consideration.

If you have other carpet cleaning FAQ not listed here, please call us on 09-376-7007 or email us to discuss these carpet cleaning faq.

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